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Namaste Palace Hotel

3.0 star property

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Photo gallery for Namaste Palace Hotel

Standard Double or Twin Room, Shared Bathroom | Television
Exterior
Lobby
Standard Double or Twin Room, Shared Bathroom | Free WiFi, bed sheets
Breakfast meal

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
131-139 Queens Road, Norwich, England, NR1 3PN
  • Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom | Wardrobe

Standard Double or Twin Room, Shared Bathroom

  • 4 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite | Free WiFi, bed sheets

Deluxe Double Room, Ensuite

  • 4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom | Wardrobe

Standard Double Room, Shared Bathroom

  • 4 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Namaste Palace Hotel

Guesthouse with a restaurant, near Norfolk Broads
Along with a restaurant, this smoke-free guesthouse has wedding services and free Wi-Fi in public areas.
Namaste Palace Hotel offers 11 accommodations with coffee/tea makers and free toiletries. 32-inch Smart televisions come with premium digital channels. This Norwich guest house provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Namaste Palace Hotel, you're just a quick walk from Castle Keep. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at NamasteVillage-Vegetarian, a family restaurant that serves Indian cuisine
  • Services include luggage storage and wedding services
  • Steps from Castle Keep and 5 minutes on foot from Surrey House
There's a restaurant on site. WiFi is free in public spaces.

This 3-star Norwich guest house is smoke free.

NamasteVillage-Vegetarian – This family restaurant specialises in Indian cuisine. Guests can enjoy drinks at the bar.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • NamasteVillage-Vegetarian

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 10 for check-in between 10:00 PM and midnight
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Alcohol isn't served at Namaste Palace Hotel.

Property is also known as

Namaste Palace Hotel Norwich
Namaste Palace Norwich
Namaste Palace
Namaste Palace Hotel Norwich
Namaste Palace Hotel Guesthouse
Namaste Palace Hotel Guesthouse Norwich

Namaste Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 108 reviews
Rating 8 - Good. 40 out of 108 reviews
Rating 6 - Okay. 14 out of 108 reviews
Rating 4 - Poor. 15 out of 108 reviews
Rating 2 - Terrible. 15 out of 108 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Aileen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good stay and very close to centre. However there's no reception/ service in the morning if you need something at that time because there's no one in the building manning the property.

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very clean and excellent staff Can here everything when people come in and the last night I was there wind was bad and the window kept banging against it self so only had about an hours sleep
Stayed 3 nights in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre shopping
Perfectly fine stay for a night, very good location for shopping in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure for shower could of been a little better other than that friendly and clean place
Stayed 6 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good value
Stayed 1 night in Nov 2024

10/10 Excellent

Shabbeer

Stayed 5 nights in Sep 2024

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms above a Indian restaurant so noisy and windows old shash type with no secondary glazing so road noise all night only got 2 hours sleep
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We slept ok but other guests were noisy throughout night
Stayed 1 night in Sep 2024

10/10 Excellent

Tahmina

Liked: Cleanliness, staff & service, property conditions & facilities
good and safe stay, lovely workers.
Stayed 1 night in Aug 2024

2/10 Terrible

Newcode

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That hotel should be shut down
Very noisy, room not clean. See picture of mature Condition and insect Have strong strange smelling along the corridor and in the room. That place should be shut down
Stayed 1 night in Jul 2024

2/10 Terrible

Newcode

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Very noisy, room not clean. See picture of mature Condition and insect Have strong strange smelling along the corridor and in the room.
Stayed 1 night in Jul 2024

4/10 Poor

Phoebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is basic but clean and in a good location for the centre of town, but it is on a main road. The staff were very helpful when I was there, but there were bed bugs in the bed which I unfortunately discovered on my first night. They were fully booked for the rest of my stay so I needed to move, but all of that was beyond their control and they were helpful. They told me they had already started to process a full refund without me having to ask, however it is a full week later and I've still heard nothing. I rang them last week and they assured me they had processed the refund, so I waited several more days, but still nothing. Upon speaking to Expedia today they told me that the hotel had never started to process the refund! They are processing it (with a small amount of compensation to cover extra costs incurred) now, but the hotel never even started it and they reassured me several times that they had.
Stayed 3 nights in Jul 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
No toilet or wash basin in the room
Stayed 1 night in Jul 2024

4/10 Poor

Amporn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
To noisy and room not clean bed frame pillow duvet and bed cover need Upgrade
Stayed 2 nights in Apr 2024

2/10 Terrible

Gavin

Liked: Cleanliness, staff & service
Noisy
Unbelievably noisy, no soundproofing to rooms. Very clean though but not great for a light sleeper. Music very loud downstairs in restaurant can be heard in room. Someone making very loud mobile call on hallway late last night. Location is great for city. Odd check in process. Ear plugs saved the day. Get what you pay for. Would be fine for someone who sleeps through anything and would make it great value for money.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Very poor
Stayed 1 night in Apr 2024

6/10 Okay

Gareth

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, cost-effective and clean, nothing more.
Namaste Palace Hotel states three things; it is cozy, cost-effective and clean. It holds up to these and only these very well. As there is a restaurant attached and the walls are quiet thin, you can hear not only other the patrons and the music in the restaurant but the other guests in the rooms next to you. Some notice of when music would stop and start for the day would have been incredibly helpful to allowing me to time when I sleep. The bathroom and shower is communal and kept to a clean standard so that wasn’t an issue at all. The beds are extremely soft so if you aren’t a fan of soft mattresses, you may want to steer clear. As a solo traveller, if you attempt to book a table for yourself in their restaurant through the QR codes in the room - you just can’t. Overall, my experience was good but some notice about noise levels would have been greatly appreciated.
Stayed 1 night in Mar 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sunil

Stayed 1 night in Jan 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Handy for the city centre
Handy for the city centre. Ideal for one night. Great restaurant downstairs. Traffic noise the only downside and noise from other rooms, as walls thin. I can sleep on a washing line so no problem for me!
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
2 night stay in family room.
Good location for the city centre and to visit daughter in Uni accommodation. En suite door had a window in it and didn’t close properly so not practical. Stains on bed and sofa and walls. Bedding looked clean however and towels nice and large and clean. Would be very disappointed if paid full price but as used Tesco vouchers only paid £38 for a two night stay in the family room.
Stayed 2 nights in Oct 2023