8/10 – Gut
Jan D.
9. Jan. 2025
Gut: Sauberkeit
Great Location - would stay here again
This was my third visit to Nosara. The location of FLOW is great - close to everything and on a quiet street. We appreciated the gated parking area and the evening security. The layout of the house worked well for two couples, and the pool area was really enjoyable.I expected a bit more customer service from the local management company. A drip coffee maker is provided but there were no filters. We inquired and were told if we did not find any, we could buy some; however, they found some and brought them to the house. The water dispenser was a great amenity. When it ran out and we asked for another 5-gallon jug, and we were told after it was delivered it would be 10. After stating it would have been nice to know that upfront, Rick said the water was on them. Power outages are not unusual, and we know that after six trips to Costa Rica. One day the power had been out for 3 hours in the heat of the day, I asked the management company if they had any idea how much longer it would be, and I was told they don't handle that information. So, we walked over to a business, asked them if they knew. They had called the appropriate number to report the outage, knew the cause of the outage and the efforts being made to restore the power. I passed that info on to the management company so they would be informed in case any renters were asking. SO, with all that said, I would stay at FLOW again but with expectations based on this experience.
Jan D.
Aufenthalt von 7 Nächten im Dezember 2024