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Tokachi Nauman Onsen Hotel

3.0 star property

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Photo gallery for Tokachi Nauman Onsen Hotel

Spa
Spa
Property grounds
Interior entrance
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701
  • Naumann Elephant Museum
    ‪2 min walk‬
  • Nakasatsunai Art Village
    ‪14 min drive‬
  • Tokachigawa Onsen
    ‪42 min drive‬
  • Obihiro (OBO-Tokachi - Obihiro)
    ‪27 min drive‬

Room options

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

  • Sleeps 10
  • 2 Single Beds and 4 Single Futons

View all photos for Twin Room with Extra Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room with Extra Bed, Non Smoking

  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Style Room for 5 Adults, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room for 5 Adults, Non Smoking

  • Sleeps 8
  • 5 Single Futons

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Luxury Room, Accessible, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Luxury Room, Accessible, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Western Room

In-room safe, desk, free WiFi, bed sheets

Western Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room Barrier Free

Pool

Luxury Room Barrier Free

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Double Beds

Japanese Room

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

Family Room

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

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About this property

Tokachi Nauman Onsen Hotel

Family-friendly hotel with sauna and spa services
A restaurant, a sauna and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and gift shops/newsstands are on-site.
Tokachi Nauman Onsen Hotel offers 17 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Makubetsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at Tokachi Nauman Onsen Hotel, you're just a quick walk from Naumann Elephant Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a gift shop
  • On-site recreation includes hot springs, a sauna and mini golf
  • Steps from Naumann Elephant Museum and 11 minutes by car from Road Station Sarabetsu
There's a restaurant on site. WiFi is free in public spaces. Tokachi Nauman Onsen Hotel offers its guests hot springs and a sauna. Spa services, a vending machine, and gift shops/newsstands are also featured at the family-friendly Tokachi Nauman Onsen Hotel. Free self parking is available.

This 3-star Makubetsu hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Tokachi Nauman Onsen Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tokachi Nauman Onsen HOTEL arco Makubetsu
Tokachi Nauman Onsen arco Makubetsu
Tokachi Nauman Onsen arco
Tokachi Nauman Onsen
Tokachi Nauman Onsen HOTEL arco
Tokachi Nauman Onsen HOTEL Hotel
Tokachi Nauman Onsen HOTEL Makubetsu
Tokachi Nauman Onsen HOTEL Hotel Makubetsu

Tokachi Nauman Onsen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

MIHO

Travelled with family
Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Midori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024

6/10 Okay

????

Stayed 1 night in Jan 2024

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023

6/10 Okay

Oda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023

6/10 Okay

TAKAHIRO

Stayed 1 night in Jul 2023

6/10 Okay

しお

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022

6/10 Okay

hidehiro

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした。
満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021

10/10 Excellent

yuko

Stayed 1 night in Jul 2021

8/10 Good

りょう

Stayed 1 night in Dec 2020

8/10 Good

NOBORU

Business traveller
Liked: Cleanliness
温泉最高！
温泉のお湯が凄く良かった！ 肌がツルツルになります(^^)
Stayed 3 nights in Jul 2020

10/10 Excellent

KAZUYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

8/10 Good

Shigeru

Liked: Cleanliness, staff & service
フロント、お風呂、レストラン等のサービスは快適で気持ちよくすごせました。
夕方はお風呂が少し混みあってました。 夜は空いています。 隣の部屋の目覚ましが朝の五時から３０分ごとにしばらく鳴り続けてました。
Stayed 1 night in Oct 2019

10/10 Excellent

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回行くときも必ず泊まります
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広くて清潔感があって過ごしやすかったです。
Stayed 1 night in Jul 2019

10/10 Excellent

michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての幕別
初めて訪れた幕別。静かで広々として、館内も過ごしやすいところでした。温泉もツルツルで気持ちよく露天風呂も一日二度と浸かりました。レストランの食事も美味しかったです。
Stayed 2 nights in Jun 2019

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり過ごすことができました。 お風呂は露天風呂で貸し切り上腿で満喫しました。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture étonnante (tout béton),des chambres japonaises spacieuses et fonctionnelles.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

料理がおいしかった。 夕ご飯、朝食共に。 スタッフの皆さんも親切で笑顔で迎えてくれました。
Stayed 1 night in Nov 2018

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい。
建物はモダンな造りであるが、若干傷んで来たように思える。 食事は夕食も朝食も美味しかった。
Stayed 1 night in Nov 2018