I wish I could start this review with a positive. However, I received a message from Sven advising me there was a hole in the wall of one of the rooms. I let him know that we left the house in excellent condition upon our departure and there was no hole when we left. In fact, if we had damaged anything in his home, we would have called him first. We cleaned every dish, removed all dirty sheets, cleared the bathrooms, made sure everything was back in place, wiped down the stove and microwave, emptied the refrigerator and emptied the kitchen garbage. My husband is an Eagle Scout, and we are known for leaving a home better than we found it. He sent a picture that was close up on a hole. I couldn't tell what wall, room or house the hole was in from the picture. When I advised him that I could not tell from the picture where the hole was, he never sent another photo, he simply explained where it was. Prior to this point I had decided not to mention the various things that were in poor or broken condition in the home. However, after the many messages about this hole that I insisted we did not leave I explained that when he had to bring us 2 chairs to the house because the 2 chairs and ottoman that were there were damaged/broke it was just part of what we discovered was damaged. I also, sent a photo of the microwave handle it was hanging on by a thread. He said he just did not have time to put in the new microwave between bookings. I chose not to share that the kitchen table felt like it was going to collapse at any moment and the mattress in the kids room which we used for an adult, was no mattress at all. It felt like a plastic bag with air in it. We had 7 adults and 2 kids in our party. We have booked homes before with our family and we have never been accused of any damage. Feel free to see my reviews on the other major short term rental site. This was my first time renting through VRBO and it's to my understanding that this is a new listing for Sven here as well. It's unfortunate that we both had a less than pleasant first experience. I'm not sure if he will acknowledge how clean we left his home, but I will point out the positives of his home. The beds in all the other rooms are very comfortable. The house had enough room for our family. I do believe that seating could improve. Sven mentioned that the little chairs and ottomans in the family room are for kids and not adults. That left very limited seating for a family of 7 adults.