We did not have a good stay at this hotel: (a) the staff was curt and unhelpful, (b) the breakfast was awful, (c) housekeeping did not clean our room for two days, (d) when housekeeping did "clean" our room, they just pulled up the blankets on the bed and dropped off some new towels, they did not empty the trash or remove a tray with dirty cups, (e) there was a butter knife outside of our door when we arrived and it was still there when we left three days later, (f) the shower had no door handle and was moldy, the toilet broke one night, and our lamp shade was broken, (g) our room faced the freeway and was loud, (h) at night we could hear clapping from the convention down below, (i) the hotel was supposed to have a shuttle to Disney but did not, and, although we spoke with three different people at the hotel, they all gave different directions for the bus stop, and (j) the blanket on the bed is a thin insert between two sheets.
