6/10 – Okay
Mandi W.
21. Feb. 2025
Verbesserungswürdig: Sauberkeit
House was tidy, not at all clean as it should have been.
My organization leaders and I stayed in what visually, from photos, was the most beautiful home for our retreat. We were excited when we walked through the door to find that the photos didn't do the rental justice; it was just stunning. However, when we got into our designated rooms and had to use the bathrooms, we noticed all of the following issues.While the rental manager was very prompt to respond to our needs on the day of our check-in, allowing us to enter early at 1 PM instead of the usual 4 PM, we encountered significant problems that overshadowed our initial excitement.To start, we discovered food remnants in two of the beds, which was not only unappealing but also concerning. The sheets appeared to be used and dirty, yet they were deceptively made up to look fresh, suggesting a lack of attention to hygiene. One particularly alarming find was a half-eaten hamburger tucked under another bed, which highlighted the negligence in cleaning practices.Additionally, one of the beds contained glitter, hair, and bobby pins, making it clear that it had not been thoroughly cleaned. In the kitchen, the situation was equally disturbing. The first five plates we checked in the cupboard had dried, hardened food stuck to them. Almost all of the forks and knives were similarly contaminated with remnants of food.On top of the cleanliness issues, there were significant safety concerns. The kitchen window screen was broken off and dangling on the blinds (there is more).
Mandi W.
Aufenthalt von 2 Nächten im Februar 2025