6/10 – Okay
Beth N.
7. Jan. 2025
Gut: Sauberkeit
Freezing Cold Stay
Our family rented this home from Thanksgiving Day thru the weekend. Age of our family was seniors 70 to an 18 mo old. When we arrived the house was freezing inside (about 54). We immediately turned the heat up and the 2 fireplaces on - after 1/2 hr the heat had not budged at all. We called the prop mgr and were told to give it another hour as it’s a big house. After an hour of freezing and having to sit in our cars to warm up we called again. He said he would be there in about an hour. By this time it was about 5pm. He came and after multiple attempts he could not fix the furnace and said it would have to wait until he could get someone the next day. He brought in 5 elec space heaters to “get by”. We had planned on eating at the house but it was so cold we couldn’t. After driving14 of us, trying to find a place open and could accommodate us on Thanksgiving we finally found a place to eat. No offer of compensation for either our meal or a hotel that night. When we got back to the house it was about 56 inside. We moved the space heaters into the bedrooms and found as many blankets as possible. The next morning we had to move the space heaters into the bathrooms to get warm. The main area of the house was about 58, so we left for both breakfast and until the furnace got fixed. To make this short, the furnace was not fixed until 6pm Friday and took until Sat morning to get warm.We lost 2 days use of the property. We basically had use of it Sat and left Sun morn. Beware!!
Beth N.
Aufenthalt von 3 Nächten im November 2024