We chose the location and resort because of this property, the write up, pictures and reviews were all excellent. In hind sight I should have looked a bit closer.
The location is good for Disney but not for universal, the 192 and I4 means even 15 miles can take an hour.
When booking we loved the write up of the property, I remembered thinking the photos were blurry but didn’t think much of it, now looking back the cynic in me would say it was to hide a multitude of sins!
We were contacted by the owner the day before we flew out, and were asked if we wanted a free refund as the people in the flat before us had trashed the flat and the dishwasher wasn’t working. I clarified if it was only the dishwasher not working as if this was the case, it wouldn’t be too bad as I didn’t plan on cooking too much. The owner didn’t confirm and just said thank you for understanding. We stayed during spring break and there was no way we could’ve found a different property when our flight was the next day. We were just grateful that we could stay!
The flat upon arrival was very disappointing. When we entered the flat, it was very spacious, but very dated and old looking. The blinds were broken and on the floor, but other than this I didn’t see any obvious damage from the people before us, just more wear and tear in general.
The flooring I think has suffered water damage over the years, and you can see gaps, the decor and walls are very dated. The dishwasher wasn’t working but was very old. The oven microwave and fridge all seemed fine. The washing machine and dryer were excellent.
There were hairs in the shower and general cleanliness was disappointing with marks on the wall, grime on door handles and the bin.
The noise from the occupants above was horrendous, banging night and day. I think the floor boards must be very thin. We were woken up several times.
The kids bedroom, although dated was comfy but the adult beds were so soft and uncomfortable. They really were awful.
No draws in the kids room and one was broken in mine. The cushion were filthy and don’t think are ever washed. Oh & the pilllows are all fit for the bin! The wardrobe doors all come off the runners.
I didn’t let the owner know as these are all things them or the manager could see.
The day before we flew we saw a really bad review and with an awful response from the owner which has now been deleted so I don’t think we’re the only ones unhappy with the condo.