The house is very nice on the eyes, but the issues that we encountered was crazy. We were not able to use over half of the power sockets because they did not work. There were no ceiling lights in the rooms, and the lamps provided did not work in 2 rooms, so we were forced to be in the dark in those 2 rooms the entire stay. We later discovered that 2 of the rooms also had fleas, after 2 of my sisters came out with rashes and bumps on their arms and necks. PLEASE MAKE SURE YOU CALL THE DAY BEFORE YOUR TRIP FOR POOL HEAT. We paid ahead for heat ( like requested) but the heat WAS NOT turned on until day 2 of our stay. We could not watch tv on the living room television bc the volume did not work. Entrance gate to the community did not work with our issued gate passes (6 passes) and clearly all the guest were having the same issue. We had to sit at the gate and wait for someone to come with a working pass to let us in, which was very inconvenient. All of this was made aware to management on day 1, and I was told they would send someone out…..maintenance DID NOT show up until day 4 after 3 pm, and we were checking out at 10 the next morning. Management was good about responding back via email, but I definitely WOULD NOT recommend this home for a comfortable vacation.