The house is very nice on the eyes, but the issues that we encountered was crazy. We were not able to use over half of the power sockets because they did not work. There were no ceiling lights in the rooms, and the lamps provided did not work in 2 rooms, so we were forced to be in the dark in those 2 rooms the entire stay. We later discovered that 2 of the rooms also had fleas, after 2 of my sisters came out with rashes and bumps on their arms and necks. PLEASE MAKE SURE YOU CALL THE DAY BEFORE YOUR TRIP FOR POOL HEAT. We paid ahead for heat ( like requested) but the heat WAS NOT turned on until day 2 of our stay. We could not watch tv on the living room television bc the volume did not work. Entrance gate to the community did not work with our issued gate passes (6 passes) and clearly all the guest were having the same issue. We had to sit at the gate and wait for someone to come with a working pass to let us in, which was very inconvenient. All of this was made aware to management on day 1, and I was told they would send someone outâŠ..maintenance DID NOT show up until day 4 after 3 pm, and we were checking out at 10 the next morning. Management was good about responding back via email, but I definitely WOULD NOT recommend this home for a comfortable vacation.
The home was nice and the perfect size. However wouldnât come back and I would recommend it to a friend.
13 people, only 6 towels
8 rooms, 3 without working lighting.
I emailed a week before to see about a grill and they replied âyouâll have a propane grillâ. We brought tons of stuff for 13 people to grill and eat however there was no grill therefore it was all for nothing. Complained and yet still havenât heard back from management.
1 roll of toilet paper in every bathroom- runs out quickly so bring your own. Small piece of sopa for every bathroom. Bring your own toiletries and if youâre planning on cooking may need your own supplies. Skeleton supplies available.
We had a great time while here. The house is lovely and accommodated our family gathering of 11 perfectly. However we weren't crazy about how close the neighboring properties are with people partying until the wee hours. Also, the description and photos of the property included a grill which was not available. Unfortunately, as much as we liked the house, we wouldn't stay here again.
The house was great. Very spacious. New, clean and comfortable. The kitchen was lacking a few basics for regular cooking, so keep that in mind, if you are there with a crowd that wants to cook their own meals. The pool area was nice, although the houses are so close to each other that it is not very private. The hot tub was a great feature. The neighborhood is very new and there is still construction going on at the end of the street.