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Quality Inn & Suites Heritage Park

2.5 star property

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Photo gallery for Quality Inn & Suites Heritage Park

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, pool loungers
Lobby
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
2039 East Irlo Bronson Memorial Highway, Kissimmee, FL, 34744
  • Osceola Heritage Park
    ‪10 min walk‬
  • Silver Spurs Arena
    ‪16 min walk‬
  • Kissimmee Lakefront Park
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Heritage Park

Hotel with free breakfast, a quick walk to Osceola Heritage Park
This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Quality Inn & Suites Heritage Park offers 112 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Quality Inn & Suites Heritage Park gets high marks from our customers. During your stay, you're just a quick walk from Osceola Heritage Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Within a 15-minute walk of Osceola Heritage Park and Osceola County Stadium
  • Cats and dogs welcome for a fee
Quality Inn & Suites Heritage Park offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Heritage Park. Self parking is free.

This Kissimmee hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Kissimmee
Quality Kissimmee
Quality & Suites Heritage Park
Quality Inn & Suites Heritage Park Hotel
Quality Inn & Suites Heritage Park Kissimmee
Quality Inn & Suites Heritage Park Hotel Kissimmee

Quality Inn & Suites Heritage Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 554 out of 1182 reviews
Rating 8 - Good. 370 out of 1182 reviews
Rating 6 - Okay. 139 out of 1182 reviews
Rating 4 - Poor. 56 out of 1182 reviews
Rating 2 - Terrible. 63 out of 1182 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Adriano

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I no back
Stayed 1 night in Dec 2024

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service
Not sure if I stay here again
I booked a room last minute for some rest after a long trip. The property’s first building looked vacant, which made it feel rundown. The hotel is older, but Angel at the front desk was amazing – his customer service was great. My husband has a disability, and we were placed on the second floor, only to find out there were no elevators. It wasn’t ideal, but we managed. I wish they had mentioned the $100 hold upfront – it can take up to 10 days to be refunded. When we entered the room, the bleach smell was overwhelming. We had to leave and run the AC for five hours until it cleared. I’m asthmatic, so it was hard to breathe. Later, the toilet wouldn’t flush. Angel sent David to fix it, and it seemed fine by 10 PM. But at 1 AM, it stopped working again. With no plunger available, they offered a room switch at 3 AM, which wasn’t realistic. We had to go downstairs to use the restroom for the rest of the night. Despite the issues, the breakfast was great with plenty of options.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in the bathroom. Poolis not heated. That should be on the website
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accommodating. Room was clean and comfortable. Breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Ermer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
When room wasn’t serviced after 2nd night, front desk provided clean towels and said to tell mgmt in morning Learned next morning that rooms are serviced only upon request. That information should be shared upon check in! We found beds to be quite hard. Large empty space in room had us thinking there was either sofa or table/chairs at one point TV choices are only Basic. Remote doesn’t allow input of channels - only up and down buttons.
Stayed 3 nights in Dec 2024

2/10 Terrible

Uzziel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Guy

The location
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Peggy, Satsuma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. Breakfast was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff, for an older building they take care of it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Fiorella, Miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a moldy,dam,smell and the ceiling had small holes through which a foul,dirty smell came out. I do not recommend going there.
Stayed 1 night in Nov 2024

8/10 Good

Hasbleidy

Liked: Cleanliness, staff & service
i really enjoyed my stay at the property. it was close to my mother’s home and it was affordable even for the holidays. i did enjoy the continental breakfast, it was delicious, and warm. the only complaints i have about the property is the blackout curtains are not really blackout, in my opinion. they dont close well and light filters in. another complaint was the covers: they’re too thin and dont give out much warmth. they’re basically flat sheets.
Stayed 3 nights in Nov 2024

8/10 Good

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Lloyd

Stayed 1 night in Nov 2024

4/10 Poor

Tyler

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronique

Stayed 1 night in Nov 2024

6/10 Okay

Carlos, Lake worth

Disliked: Property conditions & facilities
Heather doesn't work
Stayed 1 night in Nov 2024

8/10 Good

Doglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I like it’s clean good breakfast
Stayed 2 nights in Nov 2024