My group stayed at the property for Thanksgiving (11/23/21-11/27/21).
Like everything in life, we experienced pros and cons during our stay at this property.
Cons:
Pool Heat- We paid for pool heat for our entire stay. When we arrived, the pool heat was not on. They came the following day (11/24) and turned it on. It takes hours for the pool to actually get warm. However, during our stay, the pool never got any warmer. I'm not sure if it was broken or the weather was just too cold. However, the two days when the pool heat was "supposed to be turned on" it did not feel like it.
Trash collection- When we arrived, the trash can (outside) was filled with trash. During our stay, the trash was never collected. We could only dispose of our trash on our last day in the home (11/27). We do not know why the trash was never collected throughout our stay, like at other properties. (It might have been an issue since it was a holiday.)
Dirty Bathroom- The bathroom in one of the master bedrooms was nasty/dirty especially, the toilet.
Dirty ceiling fans- The ceiling fans (in the home) were dirty/dusty.
The theater- The AC in the theater was broken and leaked water. As a result, the floor was always wet (be careful).
Pros:
The home- The home was beautiful and overall clean (besides the minor issues mentioned earlier).
Location- The home was located not too far from the clubhouse.
Our family/friend really enjoyed our stay at the property.
The management company is very responsive to questions. They are usually available 24/7.