8/10 – Gut
Vera Y., Savannah
10. Juni 2023
Gut: Sauberkeit
Big House
My family of 12 enjoyed our stay at the property minus a few issues. House is beautiful and big enough to accommodate my family. House was clean and no issues checking in. Location is a little further than I expected took us about 45 mins to get to theme parks because of traffic. I do like that they have a resort area with water slide and lazy river however you have to get there early when they open because it gets crowded fast and then you have to wait for others to leave. Issue with refrigerator cooling and maintenance came out next day and fixed that. Issue with pool and spa never was resolved. Paid for heat for pool and spa. Pool reached a luke warm level in daytime but spa never warmed up. Disappointed because we could not use the spa because it was cold even in 80 degree weather outside. Reported it and manager said he was sending pool man and he never showed up. Did not receive refund for pool heat. Game room is nice however it is in a garage with no AC suggest owner add a fan or individual AC unit. Overall we enjoyed our stay hopefully management will get the pool issue fixed for the next guest!
Vera Y.
Aufenthalt von 3 Nächten im Mai 2023