Sonder at The Point

4.0 star property

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Photo gallery for Sonder at The Point

Outdoor pool, pool umbrellas, pool loungers
Lobby
Double Room, Multiple Beds, Kitchenette | Individually decorated, individually furnished, desk, laptop workspace
Suite, 1 King Bed with Sofa bed, Balcony | Balcony
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Gym
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

Map
7389 Universal Boulevard, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪17 min walk‬
  • Universal Studios Florida
    ‪5 min drive‬
  • Universal’s Volcano Bay
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Balcony

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Terrace

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Multiple Beds, Kitchenette

  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed, Kitchenette

  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sonder at The Point

Aparthotel with free parking, near Universal Orlando Resort
An outdoor pool, a fitness centre and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Each apartment provides a dining area and a sitting area, plus a coffee/tea maker and a flat-screen TV with cable channels. A hairdryer, an iron/ironing board and a desk are among the other amenities that guests will find. Housekeeping is available on request.
Sonder at The Point offers 64 air-conditioned accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation has separate dining areas and includes desks. 35-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Sonder at The Point's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 64 apartments. Enjoy your stay with amenities like a flat-screen TV and a coffee maker in each apartment.
  • Each apartment offers a dining area, a sitting area and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • 14 minutes by foot from CoCo Key Water Resort and a 2-minute drive from Universal Orlando Resort
Sonder at The Point offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The business-friendly Sonder at The Point also features a terrace, concierge services, and pool umbrellas. Self parking is free.

This 4-star Orlando aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 35-inch flat-screen TV with cable channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 64 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number CND5811567

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonder at The Point Orlando
Sonder at The Point Aparthotel
Sonder at The Point Aparthotel Orlando

Sonder at The Point Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 394 out of 698 reviews
Rating 8 - Good. 153 out of 698 reviews
Rating 6 - Okay. 68 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 44 out of 698 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

ROSENA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very nice Sonder very helpful and quick to respond if you have a problem
Stayed 16 nights in Dec 2024

4/10 Poor

Sabrina

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashlay

Liked: Cleanliness, property conditions & facilities
Had a great stay
Stayed 4 nights in Dec 2024

4/10 Poor

ivan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is too old , need renovation. Room was dirty, carpet had a lot of stains. This is not 4 star hotel, I would give 2 star only.
Stayed 2 nights in Jan 2025

2/10 Terrible

Olga

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Building was dated.AC in the unit did not cool unit properly. Multiple attempts made requesting for room change however they just kept insisting there was nothing wrong with air. no blackout shades on the curtains which let in lots of sun in the morning due to bad quality of curtains. Water in shower couldn’t get hot and got warm at best. Housekeeping is an extra expense that we were not aware of. The front desk provided no help due to us being under a different property manager. I would not stay here again or recommend to anyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia S Ben

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Exactly what I was looking for! Our room had two king beds among other amenities, even Netflix on the TV! The view from our room was amazing. Couldn’t ask for more!
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Oscar

Liked: Cleanliness, property conditions & facilities
Parking was insufficient for a full hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The communication with the staff is made by their app, but they manage to solve all problems. I had issues with the internet connection and it took a while for them to get a solution, in the end of the day I had to solve it myself and they reimbursed me. Also, at Christmas Eve, there was no hot water to shower. But in general, the property offers a comfortable space with everything you need for a long stay.
Stayed 24 nights in Dec 2024

2/10 Terrible

Seyed Hossein

Travelled with family
Disliked: Amenities, property conditions & facilities
We did not have warm/hot water during our 5 days stay for bathing. I addressed the issue to them and they said there is problem with one of the pumps effecting hot water shower tap. We have an infant and I requested them for a baby crib before arrival but we got an incomplete crib the second day of stay and my baby had to sleep the whole night in her stroller. I do not recommend this hotel since you will not get a standard service and the hotel is very outdated and amenities are old.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The kitchenette with ceramic ware was nice. Keyless entry a plus
Stayed 4 nights in Dec 2024

6/10 Okay

Nirav

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a nice clean room, and the lobby was nice and ambient. For Kids with 10 the Sofa Bed was very inconvenient as it was sacking. The Shower water was not warm enough during early showers which was very inconvenient. 2 More observations 1) Facilities do not have laundromat, and Cleaning service is paid
Stayed 6 nights in Dec 2024

6/10 Okay

Heidi

Travelled with family
Liked: Cleanliness, room comfort
Cumbersome Customer Service
It was strange in that it felt like a hotel within another hotel. I thought the check-in process was cumbersome. Had to provide all my details and copy of passport or license online and this was REQUIRED. Then I got to the property and tried front desk like you would any other property to get my keys and parking pass and was told that because I am from “Sonder” that check in was done exclusively online and that I needed to find my code. And that if I needed anything, I needed to communicate directly through the app the same way I checked in. One night later I went downstairs again to inquire about extending my stay and was told again I needed to contact “Sonder” on the app because they couldn’t help me. I thought the whole thing was so weird. Won’t be returning. Rooms were nice though. I didn’t have any bug or roach issues like the other reviews say.
Stayed 1 night in Dec 2024

8/10 Good

Zalonda

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Zalonda

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Decent Stay
Mold on carpet, elevator was broken. Other than that, it was fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward, Tampa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

brian claude

Travelled with partner
Liked: Cleanliness
Location fantastic. Property perfect size. Disney 20mins in car. Universal 30min walk . Great shopping nearby . The prime outlets , Florida mall , the Millenia.
Stayed 16 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

samuel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was good, kitchen and bathroom was spacious. Noise levels where good but i would be concerned over a busy period as there doesnt seem a ton of security around each room in the hotel. The hotel where the room was located was below par and needed some work. Elevator was creaky and sometimes not operating. Lobby was also not overly welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Affordable and clean. Would definitely stay here for an extended stay if needed but it did the trick for the 2 days we were there. Right down the street from Universal and Disney is an $18 Uber away.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Meh - Much better options for the money.
The room was ample but the smell of bleach and cleaning products were so strong, I couldn't stay and had to rent elsewhere. Sheets were paper thin, but mattress was comfortable. They provided earplugs, which only leads to me to believe the rooms get noisy? I personally didn't need them but it was also a Tuesday night. The location had a few shady characters roaming around the property which wasn't ideal and parking is a bit far from the main door, which kind of made coming in late a bit sketch. The side door was broken so you had to walk around. Furniture inside the room was minimal. The couch was faded in high traffic sections, and the carpeting was dingy throughout. Wear and tear is obviously expected, but at some point, they could use a refresher. Some of the towels had permanent stains but were definitely clean, again, bleach is a fave here. Elevators both worked fine, just had a musty + room fragrance smell to them. If you're not expecting a lot from your room, or don't plan on being there long, this is fine. I wouldn't be renting again unfortunately. Oh, and no key. It's a door keypad, which is pretty convenient, but for some reason, my door didn't feel like it latched all the way? Using the top lock was fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawna Kendra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved that there was a pool and hot tub included. The room was very clean and spacious. A feature we loved about this hotel was that they gave you an extra set of linens to change the bed if you wanted too and plenty of towels and a throw blanket for the sofa bed. Highly recommend Sonder at the point.
Stayed 9 nights in Nov 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Everything was clean and comfortable!