2/10 – Ungenügend
Arlene F.
16. Sept. 2024
Verbesserungswürdig: Sauberkeit
Complete failure
I have stayed at other homes in this neighborhood and had an amazing time but this one was a tragedy. Broken door handles on laundry door damage to sofa arm rest bed was damaged outside patio furniture had BLACK mold now they sent someone to pressure wash it but when he realized it was he walked away and said it had to be replaced thenthe house was filthy my wife and family had to sweep and mop then get rid of bugs dead and active i had to kill a brown recluse spider. The sheet were basic hospital issue low quality only 3 rooms lived up to the photos there was food under beds and trash so it seems like who ever you hired to clean was not really doing there job even so that the cutlery was filthy food on knives and forks the filter on the fridge said it needed to be changed had to buy cases of water could not trust fridge we got to the point of fustration that we wanted to leave but the money was spent for the stay as well as family members who could not leave due to plans made and paid for . Extra money burned on cleaning and other supplies we would definitely not be returning to this house owner needs to do a through inspection and replace a lot of stuff otherwise there destin to fail
Arlene F.
Aufenthalt von 4 Nächten im September 2024