This was one of the best VRBO homes we have stayed in. From the booking, to check in, to check out, everything was smooth and the communication was wonderful. Mel checked in with us before we arrived, and checked in during our stay to make sure things were going well. There were a few glitches when we arrived that just took one call to the management company (who answered the phone each time) and it was taken care of immediately. The home was beautiful and had amazing personal touches throughout. There was a small, decorated Christmas tree that we loved. There were tea bags/cappuccino by the coffee pot as well as microwave popcorn. The pantry was stocked with spices, trash bags, and plastic wrap/foil. There was plenty of dishes and silverware for our group and the villa was exactly as described! There were 2 port-a-cribs in the closets, and there were 2 strollers in the garage for our use as well. The pool and spa tub were amazing and there were several beach towels provided as well. We had an amazing vacation and if we get back to this area next year, I will definitely book again!!