I will begin with the resort property itself. We found it to be quite good & overall well maintained. The clubhouse, pools, surrounding grounds & onsite restaurant were all very nice & well maintained. The actual location of the resort was a bit more remote than we had hoped for but overall it was fine. Our daughter was there to attend a conference at The Omni Resort and Conference Centre so the proximity to that location turned out to be manageable.
The condo unit itself was a disappointment overall. Which is why I have given our stay a 3 star rating and a 2 star rating for the accuracy of the online listing. As indicated in the on line listing this unit is said to have a Wyndham Platinum rating. This rating, by our estimation, is very inaccurate. I will begin with the positives. The beds were comfortable, the linens plentiful & clean.. The cleaning staff had done a very good job of doing a ‘surface’ clean. However the unit itself is in bad need of a good ‘deep’ clean.
The carpeting has definitely had its day. It just needs to be gone. The unit itself tends to be very dark. The outside trees are quite close to the small balcony & thus little sunlight is allowed in. The walls are painted fairly dark and the furniture tends to a dark and heavy decor. So overall the place tends to be dark and unwelcoming. The guest bedroom with the twin beds has a very dark red decor. It is just plain dark in there. A fresh coat of lighter coloured paint & new flooring, preferably something like the newer vinyl planking would go a long way to brightening up this place. The two bathrooms overall were fine. The kitchen has appliances that are definitely quite dated. The microwave is the newest appliance there. We did not use the dishwasher. We found it difficult as many of the upright metal tongs in the lower tray were broken off. I went to use the oven and needed a cooking tray which were in the bottom drawer of the stove. The trays in that drawer were all very old, well used and even looked rusted. I turned the oven off and just used the microwave. The refrigerator worked fine but is old too. Cooking utensils, pots & pans were sparse, old and well used. The one frying pan had the teflon coming off. So definitely not a ‘platinum’ status unit in our estimation. We were only there from a Sunday to a Saturday so we managed ok. Would I rent this unit again, given its present condition, sorry to say, definitely not.