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Centara Grand Hotel Osaka

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Building design
In-room safe, blackout curtains, iron/ironing board
Exterior
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    2 min walk
  • Nipponbashi
    4 min walk
  • Namba Grand Kagetsu Theater
    8 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor) | In-room safe, blackout curtains, iron/ironing board

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Suite - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Miyabi Club Floor　

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Family - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Swissotel Nankai Osaka

Pool
Hot tub
Spa
Free WiFi
4.6 out of 5, Wonderful, (1092)
The price is CHF 228
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Swissotel Nankai Osaka

About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping centre in Namba with 5 restaurants
This hotel features 5 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with a safe and complimentary bottles of water. 55-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
SPA Cenvaree スパ・センバリー has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

The shopping around Centara Grand Hotel Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Enjoy French cuisine at Innovative French KUNSEI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy, body scrubs or body treatments at SPA Cenvaree スパ・センバリー
  • Amenities include 6 meeting rooms, a lift and co-working space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Nipponbashi and 10 minutes on foot from Kuromon Ichiba Market
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Innovative French KUNSEI – This fine-dining restaurant specialises in French cuisine and only serves dinner.
WhiskeyNova ウイスキーノヴァ – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ – This bistro only serves dinner. Open daily.
Suan Bua スアンブア – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
Embassy of Crab エンバシー – This restaurant specialises in live/raw dishes and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways (85 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5220 per person
  • Covered self-parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 898 reviews" "
Rating 8 - Good. 131 out of 898 reviews" "
Rating 6 - Okay. 25 out of 898 reviews" "
Rating 4 - Poor. 16 out of 898 reviews" "
Rating 2 - Terrible. 18 out of 898 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ja’miel

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might just be the best hotel I’ve ever stayed in my life. I stayed at the Centara Grand in Koh Samui in July and this was even better than that one.
Stayed 5 nights in Sep 2024

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend with caveats
Service & hospitality outstanding. Location was a few minutes walk from lots of activity but I would have preferred a bit closer, especially as navigation around the train station can be somewhat confusing & asking directions confounding with the language barrier, even with Google Translate. Room very clean but sparse, nothing special, excellent shower & tub. On 9th floor but heard trains outside our window frequently, sometimes was a bit unpleasant. lobby .& environment very modern & pleasant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Amenities
Wonderful staff. Our room was beautiful and very well appointed. We enjoyed the hotel restaurants and the proximity to the mall shopping was very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night but the hotel was easy to get to from the train station, the corner room had a fantastic view, good breakfast selection and was nice to have the gym. Felt well taken care of. Had dinner at the rooftop restaurant and it was excellent, the best view and mentioned it was our honeymoon and the staff made a special effort.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No early check in for any guests resulted in everyone trying to check in at 3pm which caused a long queue and delays. We were waiting for over 25 minutes. The communal areas are nice however, the rooms are certainly not 5*, nor is the service. No added extras; you have to pay for everything other than 1 bottle of water. The restaurants and bars are very expensive. If you get a good deal then the hotel is worth a stay however, it certainly isn’t a 5* experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nga Yee

Stayed 4 nights in Aug 2024

10/10 Excellent

Mackenzie

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
오사카에서 nice & quiet 한 호텔입니다. 직원들 모두 상냥하고 친절했으며 또 오고싶은 호텔 입니다. 32층은 아주 좋은 분위기를 느끼게 하는 장소입니다. 음식들도 훌륭했읍니다 강추 합니다.
Stayed 2 nights in Sep 2024

8/10 Good

Rania

Stayed 3 nights in Aug 2024

10/10 Excellent

Jun Ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2024

10/10 Excellent

DUKBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and cleanliness at Centara Grand is AMAZING! Staff were very friendly and helpful, and went above and beyond to help us seeing that we were traveling with a child. Rooms are in pristine condition, with great views of the city. Convenient location, walkable to train station, shopping, and many food options, as well as a convenience store (Lawson). I booked a room with a king sized bed for a 3-night stay via Expedia and paid under $150/night, which was an amazing deal given the 5-star quality service and hotel room/amenities! Would definitely recommend this hotel to anyone, especially if traveling with kids.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a central location in Osaka with lots of amenities!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Osaka
Very nice hotel, great breakfast varieties and for us a perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service and accessible to restaurants and transport .
Stayed 3 nights in Sep 2024

8/10 Good

ANIL

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 3 nights in Jul 2024

10/10 Excellent

Mable

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to major shopping and dining areas. Hotel is new and rooms are considered large for Japan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremiah Bon, Antioch

Stayed 3 nights in Aug 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and great customer service and all staff’s is very polite and friendly. Very close to a shopping mall and trains station The only down side is the bed is a little too small
Stayed 11 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel and friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Hye

Stayed 2 nights in Aug 2024