The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Meeting facility
Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch, dinner served; British cuisine
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪3 min walk‬
  • Oxford Castle
    ‪8 min walk‬
  • Oxford (OXF)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Randolph Suite)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (Oxford Suite)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with full-service spa and bars/lounges
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Randolph Hotel Oxford, a Graduate by Hilton's great location. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Alice Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, manicures and pedicures or massages at Wellness at the Randolph
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from University of Oxford and 13 minutes on foot from Thames River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Randolph Hotel Oxford, a Graduate by Hilton offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 5592 square feet (520 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury The Randolph Hotel Oxford, a Graduate by Hilton. For a fee, parking is available.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Alice Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
The Morse Bar – On-site cocktail bar. Open daily.
The Drawing Room – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cots (infant beds) are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 579 reviews
Rating 8 - Good. 115 out of 579 reviews
Rating 6 - Okay. 58 out of 579 reviews
Rating 4 - Poor. 20 out of 579 reviews
Rating 2 - Terrible. 21 out of 579 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Initial impression of the Randolph Oxford was good, albeit the double room was very small even for single occupancy. My experience in the bar was good with the staff making me feel comfortable and welcome. However on the day of departure things went from bad to terrible. I arrived for breakfast at around 9:45, when asking for white coffee they brought black, no milk/cream, no sweetener. I had to ask again for these. The door to the buffet was closed and locked at 10:00am sharp, I would have thought in a 5* hotel guests would have some additional time to complete breakfast, it appears that if you arrive 1 minute before breakfast closes, you have exactly 1 minute to complete your breakfast. I believe that someone had access to my room while I was out the previous evening or during breakfast as personal property had disappeared from the room. The staff on duty & management could provide no CCTV of the corridors or confirm when my room was accessed. In short they provided no support or explanation as to what had happened. They promised a follow up call but none has been received. I find it extraordinary that the hotel could not provide details on who/when my room was accessed. I am just glad that I left to valuable items, only personal items, in my room while I was out.

8/10 Good

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but…
Everything was excellent apart from a couple of annoying things. Breakfast was buffet style, food was tasty but not piping hot, coffee was the same! Didn’t spoil our trip just a little frustrating! Parking expensive £48 per day at hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect from beginning to end. Excellent staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in Oxford
Second time we stay at the Randolph. Mahesh in the front desk was wonderful. Very professional and helpful. The first night there was an issue with the water temperatura and pressure but the engineering department worked very fast to fix it. My thanks to engineering, it is a team you rarely see, but it is a very important department, especially in an older hotel such as the Randolph.
Stayed 4 nights in Nov 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very central, classic hotel. High quality and comfortable. Service could have been better. Luke warm breakfast food and substandard serving of breakfast drinks at the table. Waited so long for help with luggage I carried it up and down flights of stairs myself . Room TV broken and couldn’t be fixed or replaced Other than that , a very nice stay, but could be better value for money
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Property conditions & facilities
Classic Oxford hotel in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Afif

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Oxford
This is the best hotel in Oxford. The location is excellent and all the service and history is fun and amazing. The restaurant is also very good.
Stayed 1 night in Aug 2024

2/10 Terrible

Ina

Travelled with family
Disliked: Property conditions & facilities
This is a beautiful location and the lobby areas are lovely, however this was my second stay at the hotel this year and I specifically asked on the second stay to please be placed in a room which was easily accessible and not to far a walk, as I had my elderly father with me who cannot manage several stairs and a very long walk so we needed to be fairly near the lift. I also asked not to be in a room that smells of tobacco and smoke, as we had this problem the first time, as well as being very far from the lofts. Unfortunately we were again placed so far, it was the further room from the lifts possible and again I didn’t get a wink of sleep due to the tobacco smell in the room. So unfortunate for a beautiful hotel. This was a bad experience for us and the staff were not able to help with allocating an alternative room. I am travelling to Oxford again twice next month but will be trying a different hotel.

4/10 Poor

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has it All!
Love the desk, pad of paper and decor. Great location, wonderful bar. A true Oxford experience!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location was perfect for shopping, dining and sightseeing. The hotel staff were helpful, kind and courteous. They were always available to provide assistance for all our questions and needs. Would highly recommend!
Stayed 9 nights in Oct 2024

6/10 Okay

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities
Tv in room was non functional.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Graduate Hotels made this dowager affordable
Stayed 3 nights in Oct 2024

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant historical hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Travelled with family
First class Reception team
I had a room next to a restaurant outside speaker - full marks to the lovely people on reception who called them and ask them to turn it off as there were no guests at the tables outside. This was greatly appreciated. Breakfast and the drawing rooms were wonderful. A very enjoyable family stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Great staff, comfortable room, and amazing location
Stayed 1 night in Oct 2024

10/10 Excellent

Dave and Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. We loved every moment there! Beautiful ensuite bedroom. Service was wonderful. We walked to every thing and packed our car for a few through the valet service for the duration of our stay. The ambience of the entire hotel was classy and lovely. And our favorite was The Morse bar where we sat by the fire on cozy chairs or sofa with velvet pillows and enjoyed a cocktail.
Stayed 4 nights in Oct 2024