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Hotel Heevan Pahalgam

4.0 star property

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Photo gallery for Hotel Heevan Pahalgam

Terrace/patio
Deluxe Suite | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Near Aru Road, Anantnag, Jammu and Kashmir, 192126
  • Lidder Amusement Park
    ‪14 min walk‬
  • Pahalgam Golf Course
    ‪15 min walk‬
  • Pahalgam Zoo
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

Basic Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

About this property

Hotel Heevan Pahalgam

Riverfront hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a conference centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Hotel Heevan Pahalgam offers 47 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Anantnag hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Heevan Pahalgam, you'll be within walking distance of Lidder Amusement Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine while dining at Dilkusha
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 14 minutes on foot from Lidder Amusement Park and a 4-minute drive from Poshwan Park
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel Heevan Pahalgam. Self parking is free.

This 4-star Anantnag hotel is smoke free.

Guests are served a free buffet breakfast.
Dilkusha – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.
Abshaar – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Abshaar
  • Dilkusha

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Heevan Pahalgam

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for INR 2000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 2940
  • New Year's Eve (31 December) Gala Dinner per child: INR 1475 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 3000 per vehicle
  • Rollaway bed fee: INR 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Heevan
Heevan Hotel
Heevan Hotel Pahalgam
Hotel Heevan Pahalgam Kishtwar
Hotel Heevan
Hotel Heevan Pahalgam
Pahalgam Heevan Hotel
Pahalgam Hotel Heevan
Hotel Heevan Pahalgam Kashmir
Hotel Heevan
Heevan Pahalgam
Heevan
Hotel Hotel Heevan Pahalgam Pahalgam
Pahalgam Hotel Heevan Pahalgam Hotel
Hotel Hotel Heevan Pahalgam
Hotel Heevan Pahalgam Pahalgam
Hotel Heevan Pahalgam Hotel
Hotel Heevan Pahalgam Anantnag
Hotel Heevan Pahalgam Hotel Anantnag

Hotel Heevan Pahalgam Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay nice view around
Stayed 1 night in Jan 2022

10/10 Excellent

SRIDHAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Nice place to stay, comfortable with lovely ambience. House keeping boys esp javeed,mustaq & qaisal were instant in responding to our needs overall stay was pleasant. Would definitely recommend
Stayed 1 night in Apr 2021

10/10 Excellent

Sakshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay
Great staff, superb location
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location , majestic peaceful , very beautiful view of river
Stayed 1 night in Jan 2019

4/10 Poor

Fhm, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Helpful staffs but the hotel is run down. Old property in need of major renovations..
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Awesome location
Went on a family trip. The location of the Hotel is simply awesome. The sound of water flowing down the river is simply mesmerising. The staff is welcoming and helpful. Though the bathroom needs some urgent repairs.
Stayed 1 night in Aug 2018

10/10 Excellent

Shams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

R

Disliked: Cleanliness, property conditions & facilities, room comfort
Some good, but
I had reserved 2 rooms, double occupancy (i.e. 2 people per room), I was traveling with a friend and we each wanted our own rooms, and maybe the wives might want to join us. When we reached the hotel after a 4 hour drive, I asked they give us the rooms with a view of the river, and was told by the person checking me in that only double occupancy rooms had this view, to which I responded I did indeed have double occupancy rooms, I was asked to provide proof, and I had to provide a printout of the expedia reservation and they were forced to provide us rooms with a view. I asked for a manager and the guy said he was the manager. Obviously, they should know what rooms we had reserved, either they are inefficient or weasels. My rooms did not have a shower head, there was a bucket, and the wash basin faucet would not turn off unless pressed in. I finally called expedia and they upgraded me to a suite on the ground floor. There is no generator for the frequent power losses. The saving grace was the other staff, such as housekeeping and the people in the kitchen were extraordinarily good, they were very very nice and accommodating
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a scenic place.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautifully situated along a river with a stunning view over mountains, with nice staff. They could give more informations about what to in Pahalgam, food was standard for mid Indian standard but nothing special.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from satisfactory
Worthless.

4/10 Poor

Ajay Varma, Bangalore

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Only Good Location
this hotel is over valued . Rooms are in bad condition , curtains torn up do not cover full window , linen and towels etc dirty . They say provide tea maker etc in room , not correct !! The biggest issue was the staff at the reception first said they have no confirmation of our booking , on request they said yes in THE MORNING only they received the confirmation from Hotel. com !! though the room was booked about 3 weeks in advance . NOT RECOMMENDED hotel , except for location

8/10 Good

Saurabh, Delhi

Liked: Cleanliness, staff & service
Location makes it Heavan!!
Its an old Heavan on the banks of Lidder river. I give 5 stars for hospitality, food was not bad. However they can really improve on their rooms.But considering a small place like pahalgam it is one of the best that u can bet upon.

2/10 Terrible

Ameya, Bombay

Disliked: Staff & service, property conditions & facilities, room comfort
Great location - but nothing else!
The Heevan has a GREAT location, right at the bank of the river Lidder. But alas! That's where the beauty of this hotel ends, for the pathetic service negates every positive. We were three families traveling; landed at the hotel to find that they had messed up the booking and had held only two rooms for us (which they claimed, was because they didn't get the booking from Hotels.com). They later found a third room on the first floor. The rooms themselves are not standard. So, the ones on the first floor have wooden flooring, but my room on the ground floor had a carpet. Ditto for the heaters - my room had a tabletop heater (ineffective) while the neighboring one had a bigger one. The rooms are not in the best state either - my brother in law spent a few anxious moments when the handle on his bathroom door came off, leaving him locked inside. But what took the cake was the check-out. They refused to accept cards because “the phone line was down”. They suggested that I go to the market (3 km away) and withdraw cash. The least I expected in case the card machine wasn’t working was for them to put up a note at the reception prominently so I'd know when I was checking IN, rather than OUT. As it happened, the phone line was just fine and a few tantrums later, they swiped the card ok! All in all - I came away very disappointed. It's fine to have a great location. But to expect that the locational advantage would gloss over all the inefficiencies is hoping for too much!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
LOCATION
THER HOTEL LOCATION IS WONDERFUL BUT THE ITS A VERY OLD HOTEL

4/10 Poor

Ashish Duggal, Chandigarh

Disliked: Property conditions & facilities
Great Location but Hotel In Shambles .
We stayed for one night ( Thankfully ) here . At Rs 8500/ a room night ( with Break fast ) . The hotel is in Shambles with torn Carpets , Upholstries , Curtains etc & gives a shaking feeling as if Its Ready to Crumble . Staff is Polite , The Genral Manager is a Fine Man but the Hotel requires big time interiors Renovation & Upkeep . Till then my suggestion is that if they still want to keep operating the Hotel Heevan in this miserable state then They should Slash their Room Rates to half so as to Justify the Guests Value For His Money .

2/10 Terrible

Amit Balwani, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience!!!
We did not get a room as it seems a big group had booked the whole hotel and I was told that they do not have my booking in their system - which is based at Srinagar. The hotel manager (Mr. Javed) said that he does not know Hotels.com, and that they are getting the booking from expedia.com. After wasting more than 2 hours of calling Hotels.com customer care thrice with call being put on hold upto 30 minutes each time, Heevan's manager arranged another hotel and that too not a suite which I had booked. Complete waste of time, I am never going to book through hotels.com again - and neither Heevan. Such a shame. NOT RECOMMENDED AT ALL.

6/10 Okay

SENTHILNATHAN, CHENNAI

Disliked: Property conditions & facilities
Hotel location was great but the condition of room door locks etc were really bad. Food was not of high quality and varieties were limited. Transport arrangements were very quick and overall my stay was ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View of Scenery
Fantastic Scenery but the toilet shower needs to be improved

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019