2/10 Terrible
Erin
Travelled with family
24 Jan 2025
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. The woman who met us when we checked in was kind and helpful which was about the only plus outside of free parking. Negatives of the trips were cockroaches, broken tv, broken oven, and no heat. More details follow: The condo-like unit was outdated but initially seemed OK. However, we quickly realized that the TV did not work and that the glass front on the oven had been busted out so the oven was not usable. My daughter and I got takeout which we were going to share. I went to grab plates from the cupboard and three coach roaches scattered from under the plates (gross). I then saw one run across the floor. We requested a unit change which was accommodated. The new unit was similarly outdated with a smaller bed. We were willing to share a full bed instead of a king to escape the cockroaches. The TV in this unit worked as did the oven. Regrettably, the heat did not. We were told they would fix the heat the next day while we were out so we just slept in our sweatshirts. Wen we got back to the unit the next day, the heat had not been fixed so we called again and were given a small space heater. That worked for ~30 minutes when it blew a breaker. It was 10pm and the person who managed the property was off. So we tried switching plugs to a different wall which blew a different breaker. So, we slept in our sweatshirts again. The gentleman we had messaged about our nightmare said he would call the next day after 11 re: compensation. He never called. :(
Erin
Stayed 2 nights in Jan 2025