2/10 – Ungenügend
Laurent
Mit dem Partner gereist
27. Nov. 2023
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Be warned, read prior booking:
Is this luxury hospitality? Decide by yourself.
Extensive rules & regulations checklist to be signed listing hotel policies -> first time and cheap for classy hotel!
Welcome drink served on the fly from below reception desk fridge by receptionist -> premium…
2 glasses handed on the go, while valet requiring help with offloading our car -> stressful start
Finally sitting in lobby to enjoy arrival drinks when bellman urges to go now to room -> welcome home!
Caravane with luggage cart escorted through pool decks, in front of all hotel guests -> grand entrance in style
Bungalow temperature set to 45°F making even butler speechless -> how to make guests feel comfy?
Absence of water bottles in the room, thus common amenity even in cheap motels -> true 5-star
Buttler needed 30 minutes to bring us 4x 33cl aluminum cans of water -> super environmental friendly
Only one single miniature 30ml shower gel (sample size) for 2 persons -> generous in serving, green!
Two large Labradors dogs enjoying half pool deck & sunbeds -> oh, sorry, hotel is “pest” friendly
Fake pool, widely advertised, but only 15cm deep in its entirety (can’t swim) -> just pretending to be…
High tech lighting controls, not intuitive at all, with only 4 light sources for the entire room -> it’s bright!
Remote controlled curtains, only worked the first minute and then jammed -> why make things easy?
In my 50 years travelling worldwide, I have never encountered such experience.
Laurent
Aufenthalt von 1 Nacht im November 2023