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Hotel Victoria Gran Meliá

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria Gran Meliá

3 bars/lounges, cocktail bar
Front of property
Red Level Room Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk
Smart TV
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa

Explore the area

Map
Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014
  • Auditorium de Palma de Mallorca
    8 min walk
  • Status Pub
    1 min walk
  • Intermodal Station
    12 min drive
  • Palma de Mallorca (PMI)
    19 min drive

Room options

View all photos for Red Level Grand Suite Sea and Cathedral View

Red Level Grand Suite Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk

Red Level Grand Suite Sea and Cathedral View

  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Supreme Family Room (2+2)

Premium bedding, minibar, in-room safe, desk

Supreme Family Room (2+2)

  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite Red Level Sea View and Cathedral

Suite Red Level Sea View and Cathedral | Premium bedding, minibar, in-room safe, desk

Suite Red Level Sea View and Cathedral

  • 67 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Partial Sea View

Deluxe Room, Partial Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Partial Sea View

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Red Level Room Sea and Cathedral View

Red Level Room Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk

Red Level Room Sea and Cathedral View

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Family Room (2+1)

Supreme Family Room (2+1) | Premium bedding, minibar, in-room safe, desk

Supreme Family Room (2+1)

  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Master Suite Red Level Sea Cathedral View

Master Suite Red Level Sea Cathedral View | Premium bedding, minibar, in-room safe, desk

Master Suite Red Level Sea Cathedral View

  • 67 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Red Level Junior Suite Sea and Cathedral View

Red Level Junior Suite Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk

Red Level Junior Suite Sea and Cathedral View

  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Front Sea Cathedral View Room

Premium Front Sea Cathedral View Room | Premium bedding, minibar, in-room safe, desk

Premium Front Sea Cathedral View Room

  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Family Room

Premium bedding, minibar, in-room safe, desk

Supreme Family Room

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use (Gran Meliá)

Double Room Single Use (Gran Meliá) | Premium bedding, minibar, in-room safe, desk

Double Room Single Use (Gran Meliá)

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Victoria Gran Meliá

Luxury hotel connected to the convention centre in El Terreno with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour health club and a poolside bar.
Hotel Victoria Gran Meliá offers 321 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness Area has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Victoria Gran Meliá. During your stay, you'll be connected to the convention centre and just a quick walk from Gomila Square. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Enjoy Mediterranean cuisine and ocean views while dining at Ikatza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, massages or body scrubs at Wellness Area
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11 minutes by foot from Bellver Castle and a 2-minute drive from Feixina Park
  • Airport shuttle service available for a fee
Hotel Victoria Gran Meliá offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5597 square feet (520 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury Hotel Victoria Gran Meliá. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Victorian Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Ikatza – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
La Terraza del Victoria – This cocktail bar is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ikatza
  • La Terraza del Victoria

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,597 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Victoria Gran Meliá offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca

Hotel Victoria Gran Meliá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 942 reviews" "
Rating 8 - Good. 256 out of 942 reviews" "
Rating 6 - Okay. 51 out of 942 reviews" "
Rating 4 - Poor. 20 out of 942 reviews" "
Rating 2 - Terrible. 13 out of 942 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff from check in to staff at restaurant and bar—highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori, Mooresville

Liked: Cleanliness, staff & service, amenities
Beautiful property with amazing service in a magical location! We will be back!
Stayed 7 nights in Sep 2024

6/10 Okay

Mehrdad

Travelled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

ninive

Stayed 2 nights in Aug 2024

2/10 Terrible

Alison

Stayed 1 night in Aug 2024

10/10 Excellent

Massiel

Stayed 2 nights in Aug 2024

8/10 Good

Peta

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.
Stayed 4 nights in Aug 2024

2/10 Terrible

Balber

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you fancy a going back to late 80,s stay here. Its extremely dated .and everything looks worn out and the hotel reception staff where rude and un helpful. The guy that manages the pool area was the best guy there. It may have been 5 stars back in the 80,s its more lile 3 stars now . Lastly if you have a room on the lower floors bewarned its noisy at night due to the night club next door
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

J Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff . Super efficient and friendly . Hotel is a little dated but generally they offer a top class experience .
Stayed 1 night in Jul 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas. Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection. If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

EMILY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alastair George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Gran Victoria oozed class. The staff and management were approachable and supportive and were top class. The views of the yacht basin and the harbour in general was amazing even if on some days spoilt by the super cruise ships.
Stayed 7 nights in Jun 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel
Checking was a bit disorganized, not really a line and people cutting in line without any reaction from the staff. Some areas need some attention but other than that, this hotel has real 5 stars amenities in the room (like bed turnover at night with chocolate on the pillow and night slippers by the bed), impeccable rooms and great beds! Every staff member was extremely nice and helpful, congratulations to all and management for such a well run hotel! We will come back for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxury hotel right at the Marina. Wonderful view!
Stayed 3 nights in Jun 2024

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Staff & service
Disappointed
We arrived at the beginning of a busy weekend, check in slow, we were allocated a room much smaller, poss 22 sqm, than the one we reserved and paid for, 34 sqm. Another room was offered at an additional €90 per night. The bathroom was tiny. Turn down service happened 2 out of 6 times. Communication v poor. No compensation offered. Poor great. Lots of building work so v noisy
Stayed 6 nights in Jun 2024

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Ralph, Fort Myers

Travelled with family
Liked: Staff & service
The rooms are outdated and dusty. It was okay. I will stay somewhere else and the area does not feel safe to walk around.
Stayed 4 nights in May 2024