We wanted to love this property, but our trip was very flawed. I'll start with the good:
-The property was very clean, well-decorated, spacious. It was an end unit on the top floor, so we didn't have to worry about too many neighbors.
-It was centrally located, making it easy to walk to restaurants and shops in Rosemary Beach.
-Unit had all the kitchen tools you could need + a few basic spices and seasonings. Coffee maker was a dual pot/K-cup brewer.
-Unit had a few unexpected items that we appreciated. Hairdryers (which we were told to pack), a playpen (great for corralling baby), etc.
Now the not-so-great, a lot of which has to do with the property management company and not the owner:
-We received a note from the property manager on check-in today, early afternoon, saying that the AC unit needed to be worked on and that someone would be there at some point. Couldn't give a specific time. We checked in around 5pm and assumed that it had already been taken care of, since hours had gone by. Then around 8:30pm, the door unlocks and the AC technician let himself in. No knocking. We were sitting on the couch and were scared to death. Knocking should ALWAYS be done first, and unfortunately this was the first of three events where someone let themselves in with the code without knocking. This made me feel very uncomfortable, especially with our baby sleeping in the front bedroom.
-Rent Gear Here people let themselves in (who Benchmark partners with) let themselves in without knocking, even after I told them we would be home/that I didn't feel comfortable sharing the code with them.
-Housekeeping let themselves in on the morning of checkout around 8:45. We were trying to get everything packed, cleaned and out the door by our 10am checkout.
-Front bedroom (where baby slept) did not have proper AC flow, and it got up to 78 degrees while the rest of the unit was cold/set to 70.
-Wifi router died mid-way through our trip. It was replaced but not installed. My husband had to do it.
-There was one sentence in the reservation email that said "Beach access - head west to Sunset Beach." And that was it! As first-timers to this area, we never could find that dang beach. And the rest of Rosemary Beach is considered "private" and is gated with codes required. The first day someone was nice and let us in and gave us the code.
-Building was overcrowded - not enough parking, no space on bike racks. And be prepared to get run over by teens on bikes.