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Decapolis Hotel Panama City

4.0 star property

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Photo gallery for Decapolis Hotel Panama City

Exterior
Deluxe Double Room, 2 Double Beds, Sea View | Premium bedding, in-room safe, desk, laptop workspace
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Avenida Balboa Con Multicentro, Panama City, Panama
  • Avenida Balboa
    ‪1 min walk‬
  • Multiplaza Pacific Mall
    ‪15 min walk‬
  • Via Espana
    ‪18 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Sea View

Deluxe Double Room, 2 Double Beds, Sea View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Street View

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Street View

Premium bedding, in-room safe, desk, laptop workspace

Room Standard With Street View

  • Sleeps 2
  • 1 King Bed

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Decapolis Hotel Panama City

Central Panama City hotel connected to a shopping centre, steps from Avenida Balboa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Decapolis Hotel Panama City offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Decapolis SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Decapolis Hotel Panama City. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenida Balboa. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at Martini Sushi Bar, a sushi bar that serves sushi
  • Take a swim in the outdoor pool
  • Indulge with body treatments, deep-tissue massages or hydrotherapy at Decapolis SPA
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Avenida Balboa and Multicentro Panama
Decapolis Hotel Panama City offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. A casino, a fitness centre, and spa services are also featured at the business-friendly Decapolis Hotel Panama City. Free valet parking is available.

This 4-star Panama City hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Martini Sushi Bar – This sushi bar specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.
Petit Bistro – This bistro specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (12,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Decapolis Panama City
Decapolis Radisson
Decapolis Radisson Panama City
Panama City Radisson
Radisson Decapolis
Radisson Decapolis Hotel
Radisson Decapolis Hotel Panama City
Radisson Decapolis Panama City
Radisson Panama City
Decapolis Hotel Panama
Hotel Decapolis Panama
Radisson Decapolis Panama City Hotel
Decapolis Panama City
Radisson Decapolis Panama City
Decapolis Hotel Panama City Hotel
Decapolis Hotel Panama City Panama City
Decapolis Hotel Panama City Hotel Panama City

Decapolis Hotel Panama City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1129 reviews
Rating 8 - Good. 298 out of 1129 reviews
Rating 6 - Okay. 127 out of 1129 reviews
Rating 4 - Poor. 50 out of 1129 reviews
Rating 2 - Terrible. 50 out of 1129 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buena ubicación, buen servicio. Una parte de las luces tenia falso contacto, lo demas todo bien
Stayed 5 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kole

Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

2/10 Terrible

Isaiah

Stayed 7 nights in Dec 2024

8/10 Good

Saskia

Stayed 2 nights in Dec 2024

6/10 Okay

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities
In the city, sea view and breakfast options.
Stayed 10 nights in Dec 2024

10/10 Excellent

Colys

Stayed 1 night in Dec 2024

10/10 Excellent

Javier Z.

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Stay, Terrible Customer Service
My overall stay at the hotel was good. I was greeted and my bags were brought to my room by Henry (I think that was his name.) He was very cordial. Good Breakfast. The front office staff could use more training when it comes to customer service. While checking in, my friend asked the manager if our rooms could be in the same floor. He rudely told her no, and that all the rooms were booked. He did not look and in their system and did not try to accommodate us at all. Also while checking in, I was overcharged. The amount was refunded to my card, and then when I noticed, they ran my card again, and my credit card company thought it was fraud. I had to hold up the line attempting to call my credit card company to settle the matter. Also, for two days straight, I asked for extra blankets for the room because it was cold. On my third night there I finally received extra blankets. Upon checking out, I informed the staff that I was in a hurry trying to get to the airport. The employee that was checking me out all of a sudden walked away from the front desk. He told me that he had to print my receipt. Then the manager comes and I ask him what the problem is, and that I was in a hurry. I told him I needed my receipt because I needed to get to the airport. He told me that they would email me the receipt, because they did not charge me the taxes. They were attempting to charge me more than the amount I made for the reservation. Overall, I liked the stay, but terrible customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nayrelis I.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 5 nights in Dec 2024

4/10 Poor

Anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be warned
Shower water handle was rigged together with a screw that let loose and water ran steamed our entire room ( no fan). It took maintenance 30 minutes to get there and another thirty to do a temporary fix. The room stunk of breach that made me nauseous.
Stayed 1 night in Dec 2024

8/10 Good

JULIO R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that the breakfast was not served earlier enough. Starting from 7:00 AM is a little too late at times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karol A

Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an stop over in Panama and decided to go to this hotel - great location , clean and nice view of the city. I would come back next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Carolyn, League City

Liked: Cleanliness
Disliked: Staff & service
I booked two rooms with a view of the river and fireworks. The two rooms were in different buildings and neither had a view except a wall. They would not accept our confirmation.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Fredria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything. My reservation was sent to a different hotel away from the rest of my family because they were overbooked.
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

ahmad

Stayed 2 nights in Dec 2024