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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

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Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Meeting facility
Casino
Outdoor pool, pool loungers
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Via Espana
    ‪10 min walk‬
  • Avenida Balboa
    ‪13 min walk‬
  • Multiplaza Pacific Mall
    ‪15 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, City View

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, City View

  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Apartment, 2 Bedrooms, City View

  • 184 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, City View

  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Luxury hotel with full-service spa and casino
This smoke-free hotel features a full-service spa, a casino and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. During your stay, you're just a quick walk from Bingo 90. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at La Brasserie
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, facials or body scrubs at Sortis Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Via Espana and Avenida Balboa
  • Airport shuttle service available for a fee
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square metres) and includes a conference centre. A casino, a fitness centre, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Panama City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Brasserie – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Jackies Sport Bar – This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge – This restaurant serves lunch and dinner. Open daily.
The Garden – On-site bar. Open daily.
Sotis Market – On-site café. Open 24 hours. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square foot of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference centre (14,155 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self-parking fee: USD 10 per day
  • Valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 951 reviews
Rating 8 - Good. 227 out of 951 reviews
Rating 6 - Okay. 63 out of 951 reviews
Rating 4 - Poor. 38 out of 951 reviews
Rating 2 - Terrible. 43 out of 951 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel during a one-week solo trip to Panama and overall had a great experience. The staff were friendly and I was immediately greeted at the door upon arrival. The bellman was very attentive and eager to assist with my bags. Check-in was smooth and the room was exactly what I wanted (1 BR Suite with a city view). There were minor inconveniences I noticed but nothing that was make or break. My mini fridge was not working, and when I notified the front desk, it was replaced promptly. I also did not have a room service menu in my room and was told that one would be brought to me however, it never came. Also, an outlet in the bedroom was not working, but this did not significantly impact my stay. The hotel restaurant was nice and convenient for any time of day. The waitstaff were kind and patient with me when trying to order in Spanish (they were also bilingual). Usually, I was greeted upon entry, except for one day where it took 10 minutes for someone to acknowledge me. The restaurant was not busy then, so I'm not sure how that occurred. Overall, these were just minor inconveniences and I would love to stay at the Sortis again if given the opportunity.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Stayed 3 nights in Feb 2025

10/10 Excellent

Renarta

Liked: Cleanliness, staff & service
Loved my stay the staff was very accommodating
Stayed 3 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher Markell

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its a great place and really safe.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Feb 2025

10/10 Excellent

darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sortis rocks

Perfect location. Front desk was very helpful and was always able to offer an English-speaking person to assist. I would definitely stay here again. The room was amazing. We had a one bedroom suite and it was huge. The Concierge was so helpful.
Stayed 7 nights in Jan 2025

8/10 Good

Robert Mateo

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nikunj

Stayed 3 nights in Jan 2025

10/10 Excellent

Cierra Jade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic. The staff are amazing! The guy at the concierge (I think he’s name was Jeremy?) was incredible. The staff was extremely welcoming, friendly and accommodating. The property is beautiful and clean. There are so many dining options and the pool bar was such a nice place to relax. Would recommend!
Stayed 6 nights in Feb 2025

10/10 Excellent

Ali

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are multiple restaurants within the hotel as well as near it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Albert

Stayed 3 nights in Jan 2025

10/10 Excellent

Dennis

Stayed 3 nights in Jan 2025

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Sortis and enjoyed the casino!
Stayed 4 nights in Jan 2025

10/10 Excellent

Omar Inshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sortis is upscale and modern. Restaurants are to die for. A must stay
Stayed 4 nights in Jan 2025

4/10 Poor

marwan

Disliked: Cleanliness
i did not like it
Stayed 9 nights in Jan 2025

2/10 Terrible

Harald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Vladimir, Encino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great staff and location. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities
The staff wete amazing. Shout out to my homie, Rueben who provided top notch service during my stay. The rooms were huge, clean, super comfy bed and had the BEST shower! Lots of food options, 24 hour room service and fun amenties. I stayed at 5 different places while in panama for 2 weeks, and the sortis was my favourite place to stay. I highly recomemnd you stay here. I made a fun video on my IG account. You can check it out @rebeccaharrison1027
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynn, Georgetown

Stayed 1 night in Dec 2024

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

It was great and I will be going back to the Sortis Hotel Spa Casino Autograph Collection again
Stayed 3 nights in Nov 2024

8/10 Good

Hiren

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Damien

Stayed 4 nights in Nov 2024

10/10 Excellent

Keston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. The staff went beyond the call of duty to help non spanish speaking customers
Stayed 3 nights in Oct 2024

10/10 Excellent

JaNique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Sortis! There are plenty of food options and it really is in the heart of the city. It was very clean and the customer service was impeccable. The inside is decorated so nicely! Would highly recommend. I have a complete review on my Instagram, growwiththeflow_
Stayed 4 nights in Oct 2024