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Relais des Lilas

3.0 star property

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Photo gallery for Relais des Lilas

Exterior
Garden
Daily buffet breakfast (EUR 10 per person)
Reception
Double Room | Iron/ironing board, free cots/infant beds, rollaway beds, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
197 Avenue Aristide Briand, Parthenay, 79200
  • Saint-Jacques Gate
    ‪5 min drive‬
  • Port de l'Horloge
    ‪5 min drive‬
  • Futuroscope
    ‪55 min drive‬
  • Poitiers (PIS-Biard)
    ‪55 min drive‬

Room options

View all photos for Triple Room

Triple Room | Iron/ironing board, free cots/infant beds, rollaway beds, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room | Iron/ironing board, free cots/infant beds, rollaway beds, bed sheets

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hotel Saint Jacques

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Business services
3.8 out of 5, Good, (86)
The price is CHF 68
for 1 room
includes taxes & fees
26 Jun - 27 Jun
Hotel Saint Jacques

About this property

Relais des Lilas

Hotel in Parthenay with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Relais des Lilas offers 41 accommodations with free toiletries. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
During your stay at Relais des Lilas, you'll be close to Port de l'Horloge. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Amenities include a lift and a terrace
  • Just a 4-minute drive from Saint-Jacques Gate and a few minutes from Port de l'Horloge
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Relais des Lilas also features a terrace, a garden, and a lift. Self parking is free.

This 3-star Parthenay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 10:00 AM.
Au relais des lilas – This restaurant only serves dinner.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A restaurant

Restaurants on site

  • Au relais des lilas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.85 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Lilas Hotel Parthenay
Relais Lilas Hotel
Relais Lilas Parthenay
Relais Lilas
Relais des Lilas Hotel
Relais des Lilas Parthenay
Relais des Lilas Hotel Parthenay

Relais des Lilas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 143 reviews
Rating 8 - Good. 68 out of 143 reviews
Rating 6 - Okay. 23 out of 143 reviews
Rating 4 - Poor. 11 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Stayed 1 night in Sep 2023

4/10 Poor

Amaya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standards all round.

We had a pleasant stay but the current necessary Covid19 precautions made it difficult to relax completely. All our requests were responded to efficiently and the staff worked hard to make the best of the Covid19 situation.
Stayed 1 night in Feb 2021

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but a little far from downtown
Stayed 1 night in Jul 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Stayed 4 nights in Sep 2018

8/10 Good

Dominique

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolument rien de positif y compris pour le petit déjeuner, ou si vous arrivez à 9h30 pour un service jusqu'à 10h, vous n'avez rien à manger et à 10h tout pile c'est ranger. Même plus la possibilité d'un café. Bref pas top !
Stayed 1 night in Oct 2024

10/10 Excellent

alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne recommande pas cet établissement !!!

Je ne recommande à personne. Nous prenons cet hôtel car il est à côté de l'Ehpad et c'est plus pratique afin de profiter au maximum de la personne qui est dans cet établissement spécialisé lors de nos visites. Propriété à revoir en totalité, rideaux occultant troués donc plus occultant du tout. Il y fait un froid insupportable...on a même pas envie d'aller à la douche tellement il fait froid dans cet hôtel y compris dans la salle du petit déjeuner.. Il n'y a même plus de bouilloire pour un petit thé histoire de se réchauffer un peu. En ce qui concerne le petit déjeuner, alors là séjour couronné en beauté. Service jusqu'à 10h normalement, donc il doit y avoir de quoi manger au minimum jusqu'à 10h. Et bien non ! À 9h30 il n'y avait déjà plus de pain. Et à 10h pile et bien aucune possibilité de reprendre un café car la machine était à l'arrêt. Tout est rangé à 10h. Hors à 9h55 des personnes peuvent encore arriver, et bien ce n'est pas la peine car de toute façon il n'y aura rien à manger. Nous avons constaté cela à plusieurs reprises ça n'est pas un cas isolé. Mais aujourd'hui, cerise sur gâteau, le monsieur de l'accueil qui débarrasse le petit déjeuner n'a même pas attendu que les gens partent, il a demandé si ils avaient terminés pour prendre les plateaux. De ce fait, ces personnes ont regagnés leur chambre. Bravo ! Il faut revoir la totalité des services de cet établissement. Un manque de savoir vivre complet pour un établissement d'accueil clientèle. Gros travaux à prévoir
Stayed 1 night in Dec 2024

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JEAN-PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon séjour.

Notre séjour s'est bien passé. Chambre propre, bien chauffée. Petit déjeuner parfait
Stayed 1 night in Dec 2024

8/10 Good

Yannis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

SYLVIE

Liked: Cleanliness, staff & service
Chambre correct mais vu le prix, on ne peut pas demander mieux. Accueil agréable bien organisé malgré notre arrivee tardive.
Stayed 1 night in Nov 2024

6/10 Okay

Francois

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Romain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment excellent rapport qualité prix personnel très accueillant très propre
Stayed 1 night in Sep 2024

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien meilleur rapport qualité prix hôtel très agréable propre , personnel accueillant
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Aug 2024

8/10 Good

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Philippe

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Pas de plateau d'accueil dans la chambre alors qu'il est indiqué à la réservation. On nous a dit que la bouilloire était grillée mais l'hôtel n'étant pas complet, il aurait été simple de déplacer un plateau ou de nous attribué une chambre en disant. Côte propreté, il y a encore de l'amélioration à apporter surtout à la salle de bain... Un seul mini gel douche pour deux, pas de minis savons, pas de gobelets jetables. La literie est pas mal mais un seul oreiller par personne au lieu de deux habituellement... Côte petit déjeuner, ça reste récurrent, le service est jusqu'à 10h le week-end, surtout ne pas arrivé à 9h55....car dès 9h30, il ne reste plus grand chose.... Et à 10h00 précise, les machines à café et à jus sont éteintes et tout est rangé. Le service est revu à la baisse. D'ailleurs, un couple avait demandé un gobelet pour boire un café dehors, et bien ils ont eu un gobelet pour deux. La réaction surprise et amusée de la dame m'a fait sourire, j'imagine qu'ils ont partagés le café dans le gobelet. Encore quelques améliorations à apporter, mais hôtel sympa pour une escale. Manque de convivialité du personnels, un petit sourire ne coûte pas cher et fait plaisir.
Stayed 1 night in Aug 2024