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Comfort Inn Pembroke

2.5 star property

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Photo gallery for Comfort Inn Pembroke

Exterior
Reception
Property grounds
Food and drink
Standard 1 Queen bed w/sofabed Non-Smoking Ground floor | Premium bedding, pillow-top beds, individually decorated, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
959 Pembroke St E, Pembroke, ON, K8A3M3
  • Champlain Trail Museum and Pioneer Village
    ‪4 min walk‬
  • Algonquin College Pembroke Campus
    ‪3 min drive‬
  • Festival Hall Centre for the Arts
    ‪3 min drive‬

Room options

View all photos for Standard 1 Queen bed w/sofabed Non-Smoking Ground floor

Premium bedding, pillow-top beds, individually decorated, desk

Standard 1 Queen bed w/sofabed Non-Smoking Ground floor

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard 2 double beds Non-Smoking 2nd floor

Standard 2 double beds Non-Smoking 2nd floor | Premium bedding, pillow-top beds, individually decorated, desk

Standard 2 double beds Non-Smoking 2nd floor

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1 Queen bed w/sofabed Non-Smoking 2nd floor

Standard 1 Queen bed w/sofabed Non-Smoking 2nd floor | Premium bedding, pillow-top beds, individually decorated, desk

Standard 1 Queen bed w/sofabed Non-Smoking 2nd floor

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard 2 double beds Non-Smoking Ground floor

Premium bedding, pillow-top beds, individually decorated, desk

Standard 2 double beds Non-Smoking Ground floor

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, individually decorated, desk

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Pembroke

Eco-certified hotel with free breakfast and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, dry cleaning and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a garden and barbecues are on-site.
Comfort Inn Pembroke offers 61 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Pembroke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Pembroke. During your stay, you're just a quick walk from Champlain Trail Museum and Pioneer Village. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Champlain Trail Museum and Pioneer Village and a 2-minute drive from Pembroke City Hall
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a garden are also featured at the eco-certified Comfort Inn Pembroke. Free self parking is available.

This Pembroke hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Pembroke
Comfort Inn Pembroke
Pembroke Comfort Inn
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Comfort Inn Pembroke Hotel
Comfort Inn Pembroke Hotel
Comfort Inn Pembroke Pembroke
Comfort Inn Pembroke Hotel Pembroke

Comfort Inn Pembroke Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1020 reviews
Rating 8 - Good. 393 out of 1020 reviews
Rating 6 - Okay. 104 out of 1020 reviews
Rating 4 - Poor. 29 out of 1020 reviews
Rating 2 - Terrible. 17 out of 1020 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs upgarde.Bread was old and stale....bacon needed more cooking....all else very good
Stayed 3 nights in Dec 2024

6/10 Okay

Riad, Ottawa

Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfy beds and pillows. Bright lights outside so it needed bigger curtains to get a dark room. The staff were friendly and helpful- including letting us check in a couple hours early.
Stayed 3 nights in Dec 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Angela

Business traveller
Liked: Amenities
Comfy bed.
Stayed 2 nights in Nov 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Breakfast to go was a fine idea. Some choices which was nice. Was busy, but not loud. Overall a good choice for the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Luciano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uu
Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Nov 2024

8/10 Good

Stephenson

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

The room had a musty smell. Also the shower water was brown.
Stayed 1 night in Nov 2024

8/10 Good

Stuart, Orléans

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very kind, facility was very clean, breakfast was very good!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were originally booked on the second floor, but since there is no elevator and my wife has bad knees, we asked a clean staff member who was up there if we could be moved to the first floor. She was great. She did a quick check on her phone, found a room on the first floor, and relayed the info to the front desk. I just had to go and switch keys at the front desk. It worked out GREAT. Thank you all again.
Stayed 2 nights in Oct 2024

8/10 Good

Ed

Stayed 1 night in Oct 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, property is well looked after.
Stayed 1 night in Oct 2024

2/10 Terrible

Dawna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent dealing with Comfort Inn Pembroke.
I didn’t stay, when I tried to cancel I was told I couldn’t. It is a policy of the hotel, I will never stay at the comfort Inn Pembroke again. I usually go to visit family at Least 4 times a year and was staying at their hotel but after trying to cancel and being told no, to me big rip off. Things happen in life and plans change but they could care less.
Stayed 2 nights in Oct 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite affordable place in pembroke.
My favourite place to stay while travelling for work in pembroke. Close to many food options. Always clean and staff are friendly!
Stayed 1 night in Oct 2024

8/10 Good

Jian, Saint Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LUTFAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort inn never disappointed me. They are keep getting better everyday. I highly recommend to anyone who wants to stay nice, clean and healthy environment. It was the best location I’ave ever been to. 5 stars!!!
Stayed 1 night in Oct 2024

8/10 Good

Rajpal

Liked: Cleanliness, staff & service, property conditions & facilities
The Property is at convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Sharlene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, pet friendly and desk staff were lovely! We had a great stay, thank you so much!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay...close to several restaurants. It was quiet, clean and would return.
Stayed 1 night in Sep 2024