Arriving, the bed was unmade and sheets were not changed. Garbage from previous guests was left in bathroom and main room. Heat was iot on, as I would told it would be, so I froze for 30 minutes. To top this all off, the sink would not drain and we were told we couldnt flush the toilet. We were promised a full refund, (after my boyfriend ended up being the one to fix the issues during our Valentines Day getaway). We have still not recieved a refund over 2 weeks later after being promised. I do not recommend staying here. I tried to give them a chance, but turned out very dissapointed. My texts inquiring about the promised refund were ignored.