The Peoria Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

Indoor pool
Dining
Desk, laptop workspace, iron/ironing board, free WiFi
Interior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2701 W Lake Ave, Peoria, IL, 61615
  • Place, Northwoods Mall
    ‪6 min walk‬
  • Place, Shoppes at Grand Prairie
    ‪5 min drive‬
  • Place, Peoria Civic Center
    ‪7 min drive‬
  • Airport, Peoria, IL (PIA-Greater Peoria Regional)
    ‪9 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

The Peoria Hotel, SureStay Collection by Best Western

Hotel with free breakfast, near Northwoods Mall
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Weekday breakfast is free. Additionally, WiFi in public areas, coffee/tea in a common area and conference space are on-site. Housekeeping is available on request.
The Peoria Hotel, SureStay Collection by Best Western offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Peoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Peoria Hotel, SureStay Collection by Best Western. During your stay, you'll be within walking distance of Northwoods Mall. You'll find features such as free breakfast, plus a 24-hour gym and a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Northwoods Mall and a 5-minute drive from Bradley University
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1306 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly The Peoria Hotel, SureStay Collection by Best Western. Parking is available for a fee.

This Peoria hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 1,306 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Peoria Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 780 reviews
Rating 8 - Good. 220 out of 780 reviews
Rating 6 - Okay. 118 out of 780 reviews
Rating 4 - Poor. 73 out of 780 reviews
Rating 2 - Terrible. 54 out of 780 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent, Franklin park

Stayed 1 night in Aug 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok visit… was expecting better.

Fabulous check in! Room carpeting was pretty badly stained in several spots. Not enough pillows on bed. ‘Hot’ breakfast was pre-made sandwiches.
Stayed 1 night in Sep 2025

6/10 Okay

Maji, Chicago

It’s great if you are looking for a two star hotel. For a three star hotel it has a motel type feel. Clean and ok. Staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife says she got flea bites there
Stayed 1 night in Sep 2025

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Staff was nice. Breakfast was good.We had a room for 5 people. I wish there were extra blankets & pillow for the person sleeping on the couch. Some of the bedding had stains which probablyhars to avoid being white, but they were clean.The tissue box was already half emtpy and no extra available. The A/C was very loud. Can see some spots on the carpet that were damaged but didn't bother us.
Stayed 1 night in Sep 2025

6/10 Okay

Bryon

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Okay

Front desk was great and friendly. The room could have been clean a lot better.
Sheet had dried blood on them.
Stayed 1 night in Sep 2025

6/10 Okay

Barton

Stayed 1 night in Sep 2025

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get to. Staff friendly and helpful. Lobby clean. Accommodations were clean but older. Beds could be upgraded. Floor tile in bathroom broken/uneven. Couch in Suite area older and needed replaced. Lights on the building next door flashed on and off all night! Windows should be tinted so you can't see that light at night. We felt like we were in an old disco. On and off, on and off all night.
Stayed 2 nights in Sep 2025

10/10 Excellent

heide

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

2/10 Terrible

Dulcinea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very nice. The bed was clean but the sofa and floor was not clean. Pool was not in service and breakfast was breakfast sandwiches (pre-packaged). I will not stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Amenities, property conditions & facilities
The staff were very good! They were very helpful and personable and professional! Melanie, is a good example of the very good personnel working there!
Stayed 8 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Dr. David

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Carmelita

Liked: Staff & service
Disliked: Property conditions & facilities
The tub was stained. Not dirty but stained.
Stayed 1 night in Aug 2025

8/10 Good

Fred

Stayed 1 night in Aug 2025

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business travel

My stay was very good and I rebooked a second time because I was very pleased with the accommodations.
Stayed 1 night in Aug 2025

8/10 Good

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 1 night in Aug 2025

8/10 Good

Monty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Friendly and clean.
Stayed 2 nights in Aug 2025