Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Lobby
Lobby
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Columbus Civic Center
    ‪6 min drive‬
  • Columbus Georgia Convention & Trade Center
    ‪6 min drive‬
  • RiverCenter for the Performing Arts
    ‪6 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Hotel with free breakfast, in the vicinity of Columbus Georgia Convention & Trade Center
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG. During your stay, you'll be within walking distance of Phenix City - Russell County Public Library. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Columbus Civic Center and 6 minutes from Columbus Georgia Convention & Trade Center
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served a free full breakfast.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 764 reviews
Rating 8 - Good. 171 out of 764 reviews
Rating 6 - Okay. 73 out of 764 reviews
Rating 4 - Poor. 19 out of 764 reviews
Rating 2 - Terrible. 32 out of 764 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Breakfast was good. The staff was very friendly. Would recommend @
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Madison

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean, nice helpful staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Steven, childersburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

CHUCK

Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night
We only spent one night but the clerk at the desk was very friendly, the beds were very comfortable and breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt courteous check in service. Friendly staff and good breakfast
Stayed 1 night in Nov 2024

6/10 Okay

ricky

Travelled with partner
Disliked: Cleanliness
We were put in a handicap room next to the side exit door, which was quite loud in the entire night. Also, the seat in the shower had mold underneath it, and when we entered the room, there was a lizard on the bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Ft. Moore? STAY HERE!!
The night desk clerk was just the best! I was in town for my son’s Turning Green ceremony at Ft. Moore. Tbh there aren’t a lot of nice places to stay within 15 minutes of the base. I highly recommend staying here. I felt very safe while I was there even though it feels a little isolated at night. The parking lot is monitored and very well lit. The hotel is close to base and, contrary to what you might hear, your new soldier is allowed to stay in Alabama. They just aren’t allowed to be farther than a 50 mile radius of the base. I am so pleased with my choice of hotels! The beds! OMG! The pillows!! OMG!! My room was clean and so comfortable. Applebee’s is just a little ways down the road and Door Dash delivers! My son just wanted to chill and eat the whole weekend. LOL! There is a pool, but we didn’t use it, because the weather was rainy when we were there. There is a great breakfast if you don’t sleep in. There is also a fitness center if you want to put in a few reps. The staff is great, I felt safe, it is clean and comfortable!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bethania

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
The TV didn’t work, no service. The carpet was damp from being cleaned shortly before check in. The floor was sticky from the carpet cleaning.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Leona

Liked: Amenities
We were there for my daughter's HS playoff games . Hotel was great. Bed was comfortable . Everything was great .
Stayed 2 nights in Oct 2024

6/10 Okay

Elaine

Travelled with family
It was good. Would have like to earn my IHG points. We like staying at Holiday Inn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast crew was amazing. Didn’t like the the AC only turned down to 68. Check in was a breeze. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and our friends stayed here for a concert we were going to in Columbus and we also wanted to visit Fort Moore while we were here. This hotel was the perfect distance and was clean, the breakfast was very good .
Stayed 1 night in Oct 2024

10/10 Excellent

Edwina, Indialantic

Liked: Property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast host Mrs Pamela was AWESOME!! POOL was good ....
Stayed 1 night in Oct 2024

6/10 Okay

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Camir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice location , I think the check in could be early , if you travelled for a long trip would be nice check in a little more early .
Stayed 1 night in Sep 2024