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Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

2.5 star property

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February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Exterior
Outdoor pool
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Columbus Georgia Convention & Trade Center
    ‪4 min drive‬
  • Coca-Cola Space Science Center
    ‪4 min drive‬
  • RiverCenter for the Performing Arts
    ‪4 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn & Suites Phenix City- Columbus Area

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (961)
The price is CHF 125
for 1 room
includes taxes & fees
17 Feb - 18 Feb
Hampton Inn & Suites Phenix City- Columbus Area

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Hotel with free breakfast, near Columbus Georgia Convention & Trade Center
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel. During your stay, you'll be within walking distance of Phenix City Amphitheater. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Columbus Georgia Convention & Trade Center and a few minutes from Columbus Civic Center
Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served a free full breakfast.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 751 reviews" "
Rating 8 - Good. 168 out of 751 reviews" "
Rating 6 - Okay. 71 out of 751 reviews" "
Rating 4 - Poor. 19 out of 751 reviews" "
Rating 2 - Terrible. 31 out of 751 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elaine

Travelled with family
It was good. Would have like to earn my IHG points. We like staying at Holiday Inn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast crew was amazing. Didn’t like the the AC only turned down to 68. Check in was a breeze. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and our friends stayed here for a concert we were going to in Columbus and we also wanted to visit Fort Moore while we were here. This hotel was the perfect distance and was clean, the breakfast was very good .
Stayed 1 night in Oct 2024

10/10 Excellent

Edwina, Indialantic

Liked: Property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast host Mrs Pamela was AWESOME!! POOL was good ....
Stayed 1 night in Oct 2024

6/10 Okay

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Camir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice location , I think the check in could be early , if you travelled for a long trip would be nice check in a little more early .
Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

TERRI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and centrally located.
Stayed 3 nights in Sep 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good breakfast, clean rooms and comfortable beds. The A/C in our room did not work very well but still did OK to keep us satisfied. The pool was not as clean as it could be hence the 4 stars and not 5.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

lonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

10/10 Excellent

Shanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and provided good service.
Stayed 2 nights in Jul 2024

2/10 Terrible

Cecil

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service
Bad experience
You have pan hangers hanging out asking for money. The toilet was broke, Check in was not available until after 6 pm . The staff was shorthanded .
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

KATELYN

Travelled with family
Liked: Cleanliness
We enjoyed our stay but we're late checking in and weren't able to get a late check out. Breakfast was delicious though
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
You have one bright and amazing employee, Pam! She absolutely made my day with her music, kind heart, beautiful voice, and good food. Everyone should strive to be like Pamela!
Stayed 1 night in Jul 2024

6/10 Okay

Christy

Travelled with family
Liked: Staff & service
Was a place to sleep. The pictures are not representative of the actual condition of the rooms and property. Breakfast was great though.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy area
The area is a little sketchy but convenient to where I needed to be. Bathrooms are in desperate need of updating. The tub faucet in my bathroom leaked all night.
Stayed 1 night in Jun 2024

10/10 Excellent

Cordney, Pittsview

Stayed 1 night in Jun 2024