I’m going to start by saying that when I made Lori aware of the abundance of issues with the property the night that we arrived, she offered 2 other properties for us to move to. Unfortunately the location didn’t work for us, it was late at night, we had already unpacked & had to be up extremely early the following morning & did not have time to pack up & move again. The swimming pool was filled with algae & completely green. It remained green with no improvement through the 5 days we were there even though she said someone had been out to address it. There were several bags of trash in the garage, leaking all over the floor that we had to remove. The carpeting on the stairs was filthy. Lori offered to have it cleaned, but we were in & out of the property frequently & declined. There was men’s underwear left in the middle of the floor of the master BR closet. The house was 85° when we got there. It took several hours for it to cool down. The paddles on the air hockey table were all broken & unusable. Lori ordered new ones. Cabinet knobs are missing, cabinet doors won’t close all the way, the glass shower door in the downstairs bathroom was not sitting correctly on the rail. I requested a late checkout since we would have to leave the house by 5:50am. I thought that was the least she could do. She declined, saying that new guests were arriving & the cleaners needed to get in. Except that when I checked VRBO later that day, it showed that the property was available to rent.