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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

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February 2025
March 2025

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Two qns studio sofabed nosmoking | In-room safe, iron/ironing board, free cots/infant beds
Outdoor pool
Exterior
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    ‪12 min walk‬
  • Sun Village Golf Course
    ‪4 min drive‬
  • Granite Falls Golf Course
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪42 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cots/infant beds

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

One king studio sofabed nosmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

Two qns studio sofabed nosmoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Surprise, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.7 out of 5, Exceptional, (1002)
The price is CHF 355
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Express Surprise, an IHG Hotel

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites Phoenix-Surprise. During your stay, you'll be within walking distance of Banner Del E Webb Medical Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 12 minutes on foot from Banner Del E Webb Medical Center and a 4-minute drive from Sun Village Golf Course
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square metres) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, hotel is very well maintained and clean. Convienent location. *Slightly older style TVs, No casting from device or logging into apps like Netflix. But other than that top choice hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and welcoming. They gave us a gift for our dogs.
Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exterior building flood light shined into room window all night making sleeping difficult.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Anderson

Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Standard fare. They did have a cocktail hour. One beverage and a snack. Breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place off the 303
Had a nice stay here. Convenient location off the loop freeway (303), but far enough to not hear any noise. There are train tracks across the street, but we did not hear them. Very nice room.
Stayed 1 night in Oct 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Robbin

Travelled with partner
Liked: Cleanliness
It was nice and quiet. Had a really nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff; what more ask for
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute you walk in the front door, we were impressed with this hotel. Paula was the friendliest and most helpful person we've ever experienced at a hotel. They also had a full breakfast that was very good, and the hotel was VERY clean. Would definitely go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

ellen

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were lovely. Our room was large and very comfortable. Breakfast was also very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Business traveller
Liked: Amenities
Have a wonderful stay.
Stayed 1 night in Sep 2024

2/10 Terrible

stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Martalena

Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
This was a great choice on our part! Clean, bright, organized. Our soaps and such were all provided in our bathroom and were Made in America products which was awesome to see. Breakfast on both mornings we stayed were great. Hard to pull out onto main road as it’s pretty busy but be patient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Stayed 1 night in Sep 2024