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Standard Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Xtra Sol 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at SOL by Meliá Phu Quoc. During your stay, you'll be within walking distance of Sonasea Beach. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by car from Phu Quoc Night Market and 11 minutes from Phu Quoc Beach
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

SOL by Meliá Phu Quoc ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SOL by Meliá Phu Quoc

Everyone (8) Couples (1)
4 out of 5
Schöne und ruhige Anlage mit grossem Pool.

Posted by on 6 May 2024

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Comment from Hotel Management

9 May 2024 by SOL BY MELIA PHU QUOC

Dear Mr/Ms. Christoph, Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We appreciate again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours, Quoc Bao (Mr. ) Guest Experience Trainee SOL by Meliá Phu Quoc

3 out of 5
Hotellin alue oli hieno ja huoneet olivat viihtyisät, huone siivottiin päivittäin, mutta parvekettamme ei siivottu melkein 2 viikkoon jonka vuoksi sillä oli paljon muurahaisia ja niitä tuli myös sisälle. Respassa ja taksin tilauspisteellä oli ihana henkilökunta, mutta hotellin rantaravintoloissa, varsinkin shacissa henkilökunta oli erittäin tympeää, huokailivat jos jotain yritti kysyä tai hakea sieltä. Hotelli oli melko kaukana keskustasta mutta taksilla sinne pääsi helposti ja sen sai suoraan hotellilta tilattua. Aamiainen oli kattava ja hyvä!

Posted by on 4 Apr 2019

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Comment from Hotel Management

4 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5
Hotel ist abseits von allem! Daher schön ruhig. Wenn es ums Essen geht, ist es sehr problematisch. Die drei Hotelrestaurant bieten nichts für Vegetarier auf der Menükarte und das in einem 4 Sterne Hotel! Das Essen ist überteuert für die Qualität die man erhält. Total frustrierend! Das Hotel bietet einen Shuttlebus dreimal am Tag an, welcher in die Stadt fährt und wieder zurück. Meistens sind alle Sitzplätze ausgebucht. In der Stadt hat es kaum wa für Vegetarier. Die Sonnenstühle am Pool werden mit Badetüchern reserviet, sodass man kaum Platzfindet und die Personen welche die Sonnenstühle reserviert haben, kommen evtl. kurz für paar Minuten! Es sollte Verboten sein die Sonnenstühle zu reservieren! Ausserdem sind diese Sonnenstühle umbequem, da sie zwei Stangen auf Rückenhöhe haben die man spürt und viele Stühle bereits ausgelegen sind. Für ein 4 Stern Hotel sind die Sonnenstühle schlecht, umbequem und inakzeptabel! Die Zimmer werden unterschiedlich geputzt. Mal vergessen sie Sachen aufzufüllen. Für Vegetarier und Personen die bequem auf Sonnenstühlen entspannen wollen, ist das Hotel nicht geeignet.

Posted by on 2 Feb 2019

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Comment from Hotel Management

10 Feb 2019 by Lance

Dear Sir / Madame, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Please do not hesitate to contact us if you need further assistance and we will be more than happy to assist you. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5

Posted by on 2 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from YOUR HOUSE ON THE BEACH! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We enormously appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. At Sol Beach House Phu Quoc, we strive to provide superior guest experience so your insights are much valuable. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5

Posted by on 2 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Lance

Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We highly appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

4 out of 5

Modisches Hotel ein wenig abseits der Stadt

Pros: Die wunderschöne Hotelanlage.
Cons: Das Personal spricht nicht so gut Englisch. Dadurch war zum Beispiel ein Fisch nicht ganz durchgebraten. Ausserdem war die Kaution sehr hoch.
Es war ein wunderschönes Hotel mit einer sehr tollen Anlage. Der Garten war sehr gepflegt und der Poolbereich gut ausgestattet. Leider war der Strand gerade beim Hotel nicht so schön, wahrscheinlich da viele Fischerboote oft in der Nähe sind. Das Essen war sehr gut bis auf einen Salat mit DijonSauce.

Posted by , from Schweiz on 28 Apr 2018

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Comment from Hotel Management

6 May 2018 by Lance

Dear Sha, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

3 out of 5
Hotelli alue itsessään on hyvä, mutta sijaitsee kaukana kaikesta ja hotellilla se on ymmärretty niin että heillä on oikeus laskuttaa kaikesta 2-3 kertaisen hinnan kaupunkiin nähden. Huoneet olisi ok jos ne siivottaisiin kunnolla, nyt siivouksen jälkeen huone oli edelleen epäsiisti. Henkilökunta osaa paikotellen englanti mutta vain paikotellen. Hotelli ei ansaitse 4tähden luokitusta juuri ja juuri 3 tähteä.

Posted by on 22 Mar 2018

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Comment from Hotel Management

8 Apr 2018 by Lance

Dear Vesku, Greeting from Sol Beach House Phu Quoc. Thank you so much for your stay in our Hotel. I hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation. I’ll be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

4 out of 5
Hotelli oli uusi ja puhdas. Hienot modernit huoneet ja hyvä siivous. Aamupala oli erittäin runsas ja hyvä. Ystävällinen henkilökunta. Ranta oli hieno ja mukavat aurinkotuolit. Hotellilta Keskustaan kesti taksilla n. 10-15 min ja maksoi 120.000 dongia. Hotellissa syötiin ainoastaan aamiainen. Huomattavasti edullisempaa keskustassa.

Posted by , from Helsinki on 1 Feb 2018

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Comment from Hotel Management

5 Feb 2018 by Phuong Ngo

Dear lotta, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Kind Regards, Phuong Ngo Guest Experience Sol Beach House Phu Quoc

5 out of 5
Wirklich sehr tolles Hotel mit sehr schönem Pool. Das Entertainment am Pool war störend, wenn es erst gegen Abend war okey, dann sind wir immer auswärts essen gegangen, aber am Nachmittag wen man entspannen möchte sehr nervig mit dem Schlagzeug und singen können sie auch nicht gut. Verschiedene Bands wäre eine gute Idee. Das Morgenessen war ausgezeichnet. Unbedingt einen Roller mieten und an den Sao Beach im Osten gehen :)

Posted by on 15 Apr 2017

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Comment from Hotel Management

25 May 2017 by Thinh Tran

Dear berry, Thank you for sharing your kind feedback on Ebookers with regard to your stay in Sol Beach House, Phu Quoc. We are pleased to know that you enjoyed our room and you found our swimming pool was helpful. Hope your future trip plan will bring you back to the fascinating island of Phu Quoc. Your kind words of praise will certainly be shared with the broader hotel team. We look forward to welcoming you back very soon. Best Regards, Thinh Tran Guest Experience

5 out of 5

Great hotel

We enjoyed our stay very much because hotel was really clean and comfortable. We stayed 11 nights and the hotel staff were really friendly and they helped us every time if needed. Breakfast was perfect: they had many options. Hotel was a bit far away from the city so we had to rent a scooter or take a taxi every time we wanted to go there. I would warmly recommend this hotel if you want to relax!

Posted by , from Finland on 3 Mar 2017

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Comment from Hotel Management

29 May 2017 by Phuong Ngo

Dear Essi, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your comments on the service are most gratifying and will be shared with the whole team. We thank again for taking the time to share your experience. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Warm regards, Phuong Ngo Guest Experience

All-inclusive Details

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. At SOL by Meliá Phu Quoc, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a steam room. Self parking is free. This 5-star Phu Quoc hotel is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

SOL by Meliá Phu Quoc has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Kayaking on site
  • Motor boating on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

SOL by Meliá Phu Quoc offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1300000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: VND 675000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

  • Grey water recycling system
  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of SafeHome (VRMA - USA)
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Credit card and matching ID required at check-in
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 4000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 675000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sol Beach House Phu Quoc Hotel
  • Sol Beach House Phu Quoc Melia Hotel
  • Sol Beach House Phu Quoc Melia
  • Sol House Phu Quoc Melia
  • SOL by Meliá Phu Quoc Hotel
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.