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The Charm Resort Phuket

4.0 star property
VIP Access

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Outdoor pool, open 7 AM to 8:00 PM, free pool cabanas, pool umbrellas
Rooftop bar, ocean views, open daily
Outdoor pool, open 7 AM to 8:00 PM, free pool cabanas, pool umbrellas
Family Suite, 2 Bedrooms (Duplex) | Room amenity
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
212 Thaweewong Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪14 min walk‬
  • Jungceylon Shopping Center
    ‪19 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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About this property

The Charm Resort Phuket

Beach resort with outdoor pool, near Patong Beach
Guests at this beach resort will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
The Charm Resort Phuket offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Charm Resort Phuket's great location gets high marks from our customers. During your stay, you're just a quick walk from Patong Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Allure Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Patong Beach and 14 minutes on foot from Bangla Road
  • Airport shuttle service available for a fee
The Charm Resort Phuket offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly The Charm Resort Phuket. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Patong resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Allure Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sky bar – This poolside rooftop bar serves brunch and lunch. Happy hour is offered. Open daily.
Lobby lounge – On-site lobby lounge. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 450 for adults and THB 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Allure Kitchen
  • Lobby lounge
  • Sky bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charm Resort Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1750 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 2900
  • New Year's Eve (31 December) Gala Dinner per child: THB 1450 (from 4 to 11 years old)
  • A damage deposit of THB 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 250 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1750 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The Charm Resort Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 8:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Charm Phuket
Charm Phuket Kathu
Charm Resort
Charm Resort Phuket
Charm Resort Phuket Kathu
The Charm Resort Phuket Patong
Charm Resort Phuket Patong
Charm Phuket Patong
The Charm Resort Phuket Resort
The Charm Resort Phuket Patong
The Charm Resort Phuket Resort Patong

The Charm Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The block our room was in is in need of some well overdue maintenance. The Pool Access Suite room itself was great, but the swimming pool is in major need of some long overdue Maintenace. The steel brackets / frame that anchors some grills that cover the aircon units on the 4 odd stories are near completely rusted away and are a hazard to guests. We actually banned our kids from swimming in a certain area as if/when the frame comes away it could result in someone getting seriously injured. Staff were amazing though, cannot speak highkly enough of their efforts to assist. The resort facilities are great. No complaints on that front. The resort is within close walking distance to everything.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rudi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , great hotel and superb staff
Although we had issues with brown water coming from the jacuzzi and our air conditioning stopped, both problems were sorted out quickly. The people at the hotel could not do more to help you, they were all excellent . The hotel was in a great location, 5-10 min walk on the beach front into the centre. I would definitely recommend this to anyone
Stayed 7 nights in Dec 2024

6/10 Okay

Jagmohan

Travelled with family
Stayed 8 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The rooms were fairly clean except for the showers and shower heads.Beach is only a 2 minute walk and Bangla road is about 15 to 20 minutes
Stayed 12 nights in Dec 2024

10/10 Excellent

GERALD Bruce, Hitchcock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located in a quiet area with easy access to the beach, just across the road. Staff was very accommodating and pleasant. Morning breakfast buffet was excellent with many selections and nice outdoor area. Enjoyed our stay there

6/10 Okay

Luca

Liked: Staff & service, room comfort
Underwhelming
The hotel was good, but not compared to the price. Also I don’t feel the hotel lives up to the 4 stars
Stayed 5 nights in Dec 2024

10/10 Excellent

Niclas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly straff, god service. Restaurant is also good but coupe be a litle more private, today guests from outside Wall right thru the outside dining place
Stayed 9 nights in Dec 2024

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the beach, very friendly helpful staff. Beds great. Airconditioners very noisy and very noisy hotel full stop so hard to sleep. If you are there to rest and recover it’s not the most peaceful place.
Stayed 13 nights in Nov 2024

10/10 Excellent

Annie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location is convenient. Staff are nice, friendly and very helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

ALEXANDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely resort 1 minutes walk to Patong Beach. We have stayed here 4 times and will be back again. Staff are very friendly, rooms comfortable and clean, and just an overall great resort.
Stayed 13 nights in Nov 2024

10/10 Excellent

kanwar deep

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charm hotel and resort is as conveniently located since it’s just across the Patong beach and walking distance to Patong night market. Its breakfast buffet is also very good and has a lot of variety to choose from. Its close to tons of dining options, massage spas and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the beach and not far from Bangla Rd
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Close to the beach with a nice staff. Clean rooms
Stayed 2 nights in Nov 2024

8/10 Good

Sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympas
Il y avais des excrement de pigons sur la terrasse pas tres agreable. La dame me dit qu il essaye de remedie a ces pigeons avec un oiseaux volant qui leur ferais "peur". Jaurais aimer un mini bar dans la chambre car cest une chambre deluxe. Personnelle sympas.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Junior Suite was spacious and comfortable but what makes The Charm amazing is the staff. I felt like they truly cared about us. The friendliness and attention we received was incredible and I highly recommend this resort to anyone staying in the Patong area.
Stayed 9 nights in Nov 2024

10/10 Excellent

lowfow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping
Stayed 7 nights in Nov 2024

6/10 Okay

Vicki Ellen

Liked: Staff & service
The inclusive breakfast was was very average most days you had eggs ,twice had omelette raw in middle not much to go with rhe eggs Had steak buffet you couldn’t chew it Had another couple meals average When arrive told them twice that room wasn’t clean Cleaners come each day , day 4 before the dirty bench was wiped by them Staff friendly Personally wouldn’t go there again Probably go back to Kata Novotel where we stayed before
Stayed 8 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel and location - very close to beach but in quiet location away from busy main road. We had booked a junior suite with pool access which was excellent. Very spacious and having the pool access was great to have a swim / dip to cool off after a day of sightseeing. Would definitely stay here again.
Stayed 7 nights in Nov 2024

8/10 Good

Robert Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The roof top pool has great views over Patong Bay. Staff friendly and attentive. Religious chanting at 4am daily from nearby mosque was disturbing. Overall enjoyed our stay.
Stayed 14 nights in Nov 2024

10/10 Excellent

Zorica

Travelled with partner
Liked: Staff & service, amenities
They have a sewer problem and our room smelt real bad
Stayed 10 nights in Nov 2024

10/10 Excellent

Kaylee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word. Phenomenal experience at The Charm in Phuket! The staff here are simply amazing. I was in Thailand for my birthday and the staff themselves made my day so special. 15/10 review! So grateful for my experiences and friendships made while staying at The Charm hotel.
Stayed 9 nights in Nov 2024

6/10 Okay

Thavy

Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming experience and outdated hotel
Rooms are in poor condition. Need serious renovating to modern standards, same goes for the bathroom itself. Just before that, had a much better experience , for a similar price, in another hotel nearby.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, bourbon patio, beautiful rooftop pool and view
Stayed 3 nights in Nov 2024