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The Nchantra Pool Suite Phuket

4.5 star property

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Photo gallery for The Nchantra Pool Suite Phuket

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
On the beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Barbecue grill
  • Pool
  • Gym

Explore the area

Map
41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000
  • Phuket Weekend Market
    ‪9 min drive‬
  • Ratsada Pier
    ‪9 min drive‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪15 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪57 min drive‬

Room options

View all photos for Junior Room

In-room safe, individually decorated, individually furnished, desk

Junior Room

  • 160 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa

In-room safe, individually decorated, individually furnished, desk

Junior Villa

  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Exclusive Villa

Exclusive Villa | In-room safe, individually decorated, individually furnished, desk

Exclusive Villa

  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 3 King Beds

View all photos for Elite Suite

In-room safe, individually decorated, individually furnished, desk

Elite Suite

  • 200 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Villa

In-room safe, individually decorated, individually furnished, desk

Standard Villa

  • 200 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 2 Large Single Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Family Villa

Outdoor pool, pool umbrellas, pool loungers

Family Villa

  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Villa

Outdoor pool, pool umbrellas, pool loungers

Presidential Villa

  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2BEDS SEAVIEW Apartment(T)

In-room safe, individually decorated, individually furnished, desk

2BEDS SEAVIEW Apartment(T)

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Pool Suite King(P)

In-room safe, individually decorated, individually furnished, desk

Grand Pool Suite King(P)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Villa With Private Pool (SR)

In-room safe, individually decorated, individually furnished, desk

2 Bedroom Villa With Private Pool (SR)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for 2BEDROOM GRAND POOL VILLA (JR)

In-room safe, individually decorated, individually furnished, desk

2BEDROOM GRAND POOL VILLA (JR)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Ocean King Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Ocean King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family VILLA (fr)

In-room safe, individually decorated, individually furnished, desk

Deluxe Family VILLA (fr)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 2BEDROOM BEACHFRONT VILLA

In-room safe, individually decorated, individually furnished, desk

2BEDROOM BEACHFRONT VILLA

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 3 BEDROOM POOL VILLA (3b)

In-room safe, individually decorated, individually furnished, desk

3 BEDROOM POOL VILLA (3b)

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

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About this property

The Nchantra Pool Suite Phuket

Luxury aparthotel on the beach, with outdoor pool
At The Nchantra Pool Suite Phuket, relax by an outdoor pool or hit the beach where you can enjoy yoga. Each apartment provides an LED TV with satellite channels, plus a kitchen with a fridge, an oven and a stovetop. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a furnished patio.
The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and a safe. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Nchantra Pool Suite Phuket, you'll be close to Ratsada Pier. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle. Built in 2012, this luxury aparthotel has 53 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a furnished patio and an LED TV
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and a beachfront location while dining at The Bay Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and yoga classes
  • 9 minutes by car from Phuket Weekend Market and 9 minutes from Ratsada Pier
  • Free shopping centre shuttle service
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at The Nchantra Pool Suite Phuket such as an outdoor pool, a fitness centre and a steam room.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury aparthotel also offers a rooftop terrace and a garden. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available.

This 4.5-star Ratsada aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Bay Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Russian, Thai, Turkish

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Restaurants on site

  • The Bay Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 350 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach yoga
  • Billiards/pool table
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Outdoor pool (guest access) nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 53 units
  • 9 buildings
  • Banquet hall
  • Built in 2012
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Nchantra Pool Suite Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for THB 2000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 170 for children
  • Airport shuttle fee: THB 6 per vehicle (one-way)
  • Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
  • Crib (infant bed) fee: THB 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
The Nchantra Pool Suite Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada

The Nchantra Pool Suite Phuket Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 78 reviews
Rating 8 - Good. 29 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 7 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kei

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Not as shown in photos
Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Stayed 2 nights in Oct 2024

6/10 Okay

Manjur

Travelled with family
Liked: Cleanliness
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation. We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, room comfort
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Stayed 8 nights in Mar 2020

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Stayed 6 nights in Dec 2019

8/10 Good

Art, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Stayed 4 nights in Dec 2019

10/10 Excellent

Nutty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Stayed 1 night in Nov 2019

8/10 Good

Peeyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Hitesh Motichand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, on the private beach, serene. Well designed (Except new added structure; it blocks good view)
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful . trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive. Pool area .. need to update sun parsols and put small tables along side of beach sunlounges. overall good experience
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and nice wonderfull place everything perfect
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful....secluded, great food, awesome service
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

8/10 Good

mrT., London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet resort with beautiful sunset views
The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place.
Stayed 7 nights in Jul 2018