2/10 – Ungenügend
L A.
30. Okt. 2024
Verbesserungswürdig: Sauberkeit
VRBO country
This property was a huge disappointment. What we thought would be a nice place to stay was nothing like the pictures showed on the listing. Not only was it filthy on the outside and cobwebs everywhere you turn but the inside was just as bad! It was obvious the place had not been cleaned after the last guests. The bathtubs were dirty and grimy, the master bed sheets had been slept in and stained, huge cobwebs on the inside of the windows that could easily be reached with a vacuum extension or dust rod. The refrigerator was filthy, food and spilled drinks inside, dirty tissue in the window sill and ants crawling all down the kitchen window. Not to mention a dirty coffee K cup still inside the coffee maker. The floors had not been mopped as there was food and crumbs upstairs along with feces in the upstairs toilet. The list goes on. I contacted the owner and she sent her cleaner back but all she would do is change the sheets and wipe the tub with paper towel. She stated her cleaning company closed at 4pm. She refused to clean anything else and left without telling us or finishing up the cleaning. I spoke with the owner about this but was told I refused cleaning so that’s why she left. I never refused the cleaning but of course it’s her word against mine. We ended up leaving and getting a hotel because it just felt so unsanitary.. Best decision ever! I would think twice before booking this place unless you don’t care about cleanliness and communication.
L A.
Aufenthalt von 2 Nächten im Oktober 2024