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Arbors at Island Landing Hotel & Suites

2.5 star property

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Photo gallery for Arbors at Island Landing Hotel & Suites

Outdoor pool, pool loungers
Superior Studio Suite, Jetted Tub, Mountain View (No Pets) | Premium bedding, individually decorated, individually furnished
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Balcony Parkway View Double Queens (No Pets) | Premium bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2809 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪15 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Classic Double Room (No Pets)

Premium bedding, individually decorated, individually furnished

Classic Double Room (No Pets)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (No Pets)

Junior Suite (No Pets) | Premium bedding, individually decorated, individually furnished

Junior Suite (No Pets)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

LCD TV

Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Balcony Parkway View Double Queens (No Pets)

Balcony Parkway View Double Queens (No Pets) | Premium bedding, individually decorated, individually furnished

Balcony Parkway View Double Queens (No Pets)

  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony River View Superior King (No Pets)

Balcony River View Superior King (No Pets) | Premium bedding, individually decorated, individually furnished

Balcony River View Superior King (No Pets)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

Premium bedding, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Arbors at Island Landing Hotel & Suites

Family-friendly hotel with free breakfast and 24-hour front desk
This hotel features an outdoor pool, Access to hot tub and a children's pool. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Arbors at Island Landing Hotel & Suites offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Arbors at Island Landing Hotel & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Island at Pigeon Forge and LeConte Center at Pigeon Forge
Arbors at Island Landing Hotel & Suites offers its guests a kids' pool, an outdoor pool, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at the family-friendly Arbors at Island Landing Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Children's pool
  • Fishing
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Smoky Lodge
Smoky Meadows
Arbors At Landing & Suites
Smoky Meadows Lodge Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel
Arbors Island Landing Hotel Pigeon Forge
Arbors Island Landing Hotel
Arbors Island Landing Pigeon Forge
Arbors Island Landing
Smoky Meadows Hotel Pigeon Forge
Arbors at Island Landing Hotel & Suites Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel Pigeon Forge

Arbors at Island Landing Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1015 reviews
Rating 8 - Good. 187 out of 1015 reviews
Rating 6 - Okay. 53 out of 1015 reviews
Rating 4 - Poor. 13 out of 1015 reviews
Rating 2 - Terrible. 9 out of 1015 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

TERESA, cherokee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute cozy place.. had coffee, juice hot chocolate and fruits and donuts in the lobby anytime you wanted them, day or night .. also all the staff was extremely nice also loved the fire pit outside and the heated pool and hot tub
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean and easy to walk for shopping or food
Stayed 2 nights in Jan 2025

8/10 Good

Junine

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean and great customer service
Stayed 2 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

2/10 Terrible

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a king room. It was very nice and clean. Comfortable bed. Very roomy. Quiet as we were on the 4th floor at the very end with no neighbors. Jetted tub was nice after a long walk. Right next to the island. Price wasn't too bad. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
They would call to see if we wanted our room cleaned or if we needed extra towels each day. It was clean and friendly staff.
Stayed 4 nights in Dec 2024

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Pedro

Disliked: Amenities
Not as great as other reviews are saying. Its ok, but not excellent for the price. I would not recommend for long stays. The place is noisy and our room had a leak in the ceiling above the shower. The ceiling os clearly leaking for a long time as it has manu spots in the paint, something that is as clearly visible should have long been addressed.
Stayed 1 night in Dec 2024

8/10 Good

JENNIFER

Stayed 4 nights in Dec 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Amenities
Great location for the Island, River Walk & Comedy Theater. Wonderful breakfast vouchers for nearby pancake restaurant which also offers a buffet. Friendly, helpful staff. Comfortable beds.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Anniversary came with a little disapointment
Location was great, the staff were very friendly, they provided everything we asked for. The free breakfast tickets at the pancake house acrose the street was terible. I at my first morning and never returned. Although I was one of the first to walk in the door the food tasted and looked like it had been there for several hours, The hashbrown were so hard I oule not eat them. The jetted tub in our Jr Suite wood not hold water, I reported it and within an hour they fixed it. Around the tub sure needs some touch up paint. The TV will only face the sofa, you cannot lay in bed and watch the TV. The floor is all scratched up where people have turned the whole TV cabnet out from the wall to turn it facing the bed. I know the online pictures are taken on opening day, and wear and tear is expeted, but a wall mout for the tv, and a little can of paint is not to expensive to invest back ino the business to keep it up. a simple furniture stain pen would help to keep the wood furniture looking as though they are not antique.....Would we stay there again..probably, just because of friendly staff, and location.
Stayed 5 nights in Dec 2024

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing would not stay anywhere else
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the property was great the staff were helpful we would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

??

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
We were here for two nights. The room was very nice. We had a suite and especially enjoyed having the gas logs fireplace. The bed was very comfortable. The hotel is in a good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Apache

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Suite!!!
We are regular customers and have never been disappointed. This trip we stayed in a suite for the first time. So nice!!!! Huge tub!!!
Livingroom area
Jacuzzi tub
Fireplace
Outside area with music
Stayed 2 nights in Dec 2024

8/10 Good

Vickey

Travelled with family
Liked: Cleanliness, staff & service
Property was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

debra

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for walking to the Island. Staff and Hotel was nice, only downfall was the water pressure but besides that the shower stayed nice and hot the whole time which is unusual with that many guests! We will definately stay again!!
Stayed 3 nights in Nov 2024

10/10 Excellent

russella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was great. Loved everything about this place. Would definitely RECOMMEND!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024