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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property
VIP Access

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On the beach, white sand, sun-loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach Front Casita | Beach/ocean view
Cenote Lagoon Deluxe Junior Suite | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪15 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Tres Rios Ecopark
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • 355 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area | 42-inch plasma TV with satellite channels, TV

Beach Front Casita

  • 93 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

  • 105 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Cenote Lagoon Deluxe Junior Suite

  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Palafitos Junior Suite Rooftop

  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite, Patio

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Blue Diamond Luxury Boutique - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A marina, a health club and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Blue Diamond Luxury Boutique - All Inclusive - Adults Only. During your stay, you'll be within walking distance of El Camaleón Mayakoba Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Aquamarina Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, aromatherapy or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only such as a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free cooked-to-order breakfast.
Aquamarina Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ceviche-Tapas Bar – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ambar Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Premium alcoholic drinks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Cooking
Language

Entertainment

On-site live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarina Restaurant
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 875 reviews
Rating 8 - Good. 172 out of 875 reviews
Rating 6 - Okay. 75 out of 875 reviews
Rating 4 - Poor. 54 out of 875 reviews
Rating 2 - Terrible. 45 out of 875 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

yokine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We had a terrible experience here because it was supposed to be a dog friendly hotel and it really it is not, I don't know why advertise it like that. They charge you certain amount per day for the dog and you can only go to the worst of their restaurants with him, and you can't leave it on the room, so what are you suppose to do. We were told about all this restrictions once we were there so we couldn't do anything about it butt if you have a dog and plan to go DONT. Expedia should remove them from the dog friendly hotels. I have to say most of the staff of the hotel were incredible except a few bad apples but at the end they did spoil our vacation. I wouldn't recommend this place at all.
Stayed 5 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice resort but not 5 stars at all

So the place is nice but has seen better days. From the air conditioning malfunctioning to hot water being on and off, mostly off, the place could use some renovations. The staff is mainly very nice though. The food seems to be some kind of cheap fix to look fancy. It seems as though they really tried to cut costs on that part as they plate everything nicely but there is no taste and you can tell many corners were cut to achieve it. Disappointing in a nutshell. There is construction next door so there will be noise, smoke and dust. By no means a 5 star experience, so do not go expecting that. The premises are nice though.
Stayed 4 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

8/10 Good

Todd

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Jerry D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly The room didn’t cool down but liveable Had a nice room and beautiful property Needed more cabanas and umbrellas Food was excellent
Stayed 8 nights in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The property needs more umbrellas in the pool and beach area
Stayed 3 nights in Feb 2025

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very relaxing, not a party resort but that's what we were looking for.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. Very much enjoyed rest and relaxation, food and drinks were very good. Would definately stay there again.
Stayed 6 nights in Feb 2025

4/10 Poor

Karissa

Stayed 8 nights in Jan 2025

2/10 Terrible

C. Asha Bandele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

2/10 Terrible

Louis-Charles

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Oleg

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Pros: I would like to highlight that the food was exceptional—delicious and well-prepared. We were served restaurant-quality meals three times a day, expertly crafted by the chef. Five stars to the chef! The room was spacious, featuring a walk-in closet and a large bathroom. We had the unique opportunity to observe crocodiles in their natural habitat while feeling completely safe. Cons: The main reason I would hesitate to return to this resort is the limited availability of umbrellas at both the beach and pool areas—only five in total. This made it difficult to find adequate shade. The temperature in our room did not go below 25°C, making it uncomfortable for sleeping. Despite reporting the issue three times, and staff attempting to address it, there was no improvement. The lack of air circulation made the room uncomfortably warm. On the night of our arrival (Saturday), we realized we had forgotten a hairbrush. When we visited the shop in the lobby on Sunday, we found it closed for the day. A receptionist kindly asked if we needed assistance, and after explaining our situation, she assured us that a maid would provide a brush, as it was typically included in the room amenities. Unfortunately, we never received it. The following day (Monday), we checked the shop again, but they did not carry any brushes or combs. When we asked the concierge if a staff member could purchase one for us on their way to work, we were informed that employees do not leave the resort premises.
Stayed 7 nights in Feb 2025

6/10 Okay

Anna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for 4 nights at the end of January. Pros: Very clean beach (seaweed is being removed constantly), white sand, warm water even in January Food was actually very good, way better than at other all inclusive resorts I’ve been. Only 2 restaurants but for 4 nights it was plenty. Gorgeous grounds with a bunch of wild animals, but not too much, we were not disturbed by them This is not a party resort, most of the people there are retired couples. Cons: The only decently size pool is only 4 ft deep Only one bar, open till 1 am. Good liquor though We were asking for a second blanket for 2 days, calling multiple times a day. We were originally supposed to stay in the room with 2 beds but there was none available when we arrived, despite me specifically booking it. I even wrote a note in Spanish for housekeeping and left $5, asking for a second blanket. Well, they took the money but the blanket never came. Had to call to fix the hot water the first day, though they did come pretty fast Casita smelled like mold but that is something I found to be true for every resort in area. The only alcohol in the room is cheap beer, room service doesn’t have any They charge $20 for room service. The food was absolutely gross. Which is weird because food in the restaurants was quite good Mexican show during Mexican dinner was horrifying and gave me anxiety. They were performing in between tables, very loud drums and tried to interact with the audience. Neither me or my friend liked it
Stayed 4 nights in Jan 2025

2/10 Terrible

Janelle

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Autumn

Stayed 4 nights in Feb 2025

6/10 Okay

Jo

Travelled with family
Property is not maintained. Paint and wood peeling in pool area bathrooms. Property has poor lighting in common areas. Sidewalk and drive path for golf carts share the same space which is unsafe for guests to walk at night and in the day.
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
We stayed at this hotel for five days. At first glance, the property looks nice, and the rooms are clean, comfortable, and offer great private areas. However, issues started almost immediately. The rooms are about 0.7 miles from the only place to get food, drinks, and access to the pool. While they do have carts with friendly drivers, they aren’t always available, making for a long walk. There are bikes scattered around, but they’re often hard to find since many guests take them back to their rooms. The food was average, and the drinks were about what you’d expect. Most of the staff was friendly, but we encountered several service issues. We were locked out of our room twice due to faulty key cards. Each time, it took over 45 minutes for someone to assist us, and then we were told to go back to reception to get new keys—turning a simple lockout into an hour-long ordeal. The in-room hairdryer was broken, missing a prong, and despite requesting a replacement, we never received one. Housekeeping did not replenish the in-room coffee or wet bar items unless specifically requested daily. One day, they skipped our room entirely, leaving us without fresh towels or cleaning service. The spa massage was enjoyable, but there was a significant pricing discrepancy. We were quoted $233 for two massages, but the actual charge was closer to $500. Additionally, many public areas of the hotel, including restrooms, were in poor condition—broken, run-down, or lacking water and electricity.
Stayed 4 nights in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

angelo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the worst resort I’ve ever stayed at in my life. 7 night reservation, our party of four wanted out after one night, they offered ZERO refund for 6 unused nights. Avoid this place unless you’re into being depressed and sad on your vacation. Will be talking to Amex about contesting this, Terrible
Stayed 7 nights in Jan 2025

10/10 Excellent

paul e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue Diamond is a safe and quiet place to relax and unwind. A la Carr food is delicious; the staff is friendly and accommodating. The beach is kept very clean and the water is inviting. Nice infinity pool too. No kids no casino no disco. Just what I needed!
Stayed 8 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

James William

Travelled with partner
Liked: Cleanliness, amenities
We really enjoyed the quiet and the food was amazing. With this property being adult only, only having 2 umbrellas on the beach was ridiculous. Some of the serving staff was very good, others not as much. We were the only couple in the Aquamarina and it took forever for someone to wait on us.
Stayed 7 nights in Jan 2025

8/10 Good

Keenan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a relaxed time this is the place. It is not a party resort, it's a slow paced small quiet resort. And that was what we needed so glad we found it. The pool being not heated is shame. The bikes are really rough to get around on. But the spa area is great and you can use the majority of it included in our costs. Room was really nice, but some of the property is showing age.
Stayed 5 nights in Jan 2025