Hotel with a 24-hour front desk, steps from Quinta Avenida
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Casa Melissa - Near Yucatek Divers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, an outdoor pool and a local area shuttle (surcharge) are available.
Free Wi-Fi (speed: 25+ Mbps)
Take a swim in the outdoor pool
Amenities include a front desk safe, a lift and a terrace
Guests have great things to say about the location and the clean guestrooms
Steps from Quinta Avenida and Playa del Carmen Maritime Terminal
Local-area shuttle service available for a fee
Casa Melissa - Near Yucatek Divers offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Casa Melissa - Near Yucatek Divers also features a terrace, a front desk safe, and a lift.
Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Area shuttle (surcharge)
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Free cot
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer
Towels provided
Entertainment
32-inch HDTV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Individual furnishings
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Casa Melissa - Near Yucatek Divers
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel
Casa Melissa - Near Yucatek Divers Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 357 out of 848 reviews
10 - Excellent
357
Rating 8 - Good. 312 out of 848 reviews
8 - Good
312
Rating 6 - Okay. 121 out of 848 reviews
6 - Okay
121
Rating 4 - Poor. 31 out of 848 reviews
4 - Poor
31
Rating 2 - Terrible. 27 out of 848 reviews
2 - Terrible
27
8.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
alma
Travelled with partner
22 Dec 2024
Liked: Amenities
Nice hotel for the price. Nothing fancy just clean and conveniently located near anything you would need.
The best location for bus and ferry and beach. Elevator was out of order so we requested a main floor room and were accommodated (we are super seniors after all). Rooms are simple but clean and comfortable. Staff very helpful.
We had a really nice stay at Casa Melissa. The hotel is right on the beach and our room had a nice view of the beach too. The hotel was also a stones throw away from la Quinta Avenida (the Main Strip) as well as the ADO bus terminal. Our room was big, clean and had a fridge as well as shampoo/conditioner etc. The staff were also friendly. Overall, everything you’re looking for.
Claudia
Stayed 2 nights in Oct 2024
6/10 Okay
Heather, Greeley
19 Sept 2024
Liked: Cleanliness, staff & service
Casa Melissa is in a great location. Tons of shopping, lots of restaurants and the beach is a two minute. The staff was very friendly and helpful. The rooms are clean. The reason I didn’t give it 5 stars for everything is because we had almost no shower pressure and we didn’t have hot water for a few days. The beds are very hard. This place is a great place to stay if you want be in the middle of the action! All in all we had a great stay.
Heather
Stayed 5 nights in Sep 2024
6/10 Okay
Eric
Travelled with family, Business traveller
11 Sept 2024
The room was nice. However, the pool was not clean and if you have an oceanfront room the view is corrupted by an unsightly view of a lot of property that has construction debris and a mattress. The location is close to all the restaurant stores, etc. We stayed there only 2 days because of the great price before we moved to another location so it worked for us.
Close to everything and felt safe. Beds were hard which was ok for me but maybe not others. Wifi clicked off and on randomly so I used my data and roaming to ensure I was connected. Tv only hooked up to YouTube or Netflix which is ok because we didn’t need the tv much. Amazing view. Pool was great to refresh in after a walk or a beach swim.
Staff was friendly, facility was clean, location close to Ferri, beach, 5th Avenue and ADO buys services. Overall great pick, would definitely book here again.
location is perfect, and the overall ambient of the hotel is great.....i wish they had some kind of continental breakfast, and for them to accept pets...other than that everything was good
Excellent budget friendly hotel. No frills, but you're in a fantastic location close to everything. Literally 5 seconds from the beach or shopping or restaurants. For all the action going on it is surprisingly quiet.
No recomiendo este lugar por ningún motivo me robaron de la habitación un llavero Michale kors de mi
bolsa y me quebraron una de mis maletas! Me di cuenta cuando llegué al aeropuerto 😡😡😡😡😡😡