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Hotel Kinbe

3.0 star property

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Photo gallery for Hotel Kinbe

Exterior
Outdoor pool
Interior detail
Deluxe Double Room, 1 King Bed, Pool View | Minibar, in-room safe, individually decorated, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 10 norte entre 1 y 5 Avenida, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Calle 12
    ‪2 min walk‬
  • 3D Museum of Wonders
    ‪2 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min walk‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, blackout curtains

Executive Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

Loft | Minibar, in-room safe, individually decorated, blackout curtains

Loft

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | Minibar, in-room safe, individually decorated, blackout curtains

Executive Double Room, 2 Double Beds

  • 17 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | Minibar, in-room safe, individually decorated, blackout curtains

Deluxe Double Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 1 King Bed, Terrace

  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, blackout curtains

Double Room

  • 12 sq m
  • Sleeps 2

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About this property

Hotel Kinbe

Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen with a rooftop terrace
An outdoor pool, a rooftop terrace and a children's pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Kinbe offers 29 accommodations with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Kinbe's great location. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool and a rooftop terrace are available.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Main Beach
  • Airport, local-area and ferry terminal shuttle service available for a fee
Hotel Kinbe offers its guests an outdoor pool and a children's pool. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Kinbe.

This 3-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 11:00 AM.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8 AM to 11:00 AM for a fee: USD 6.50 to 7.50 for adults and USD 6.50 to 7.50 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Kinbe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.5 to 7.5 for adults and USD 6.5 to 7.5 for children
  • Airport shuttle fee: USD 120 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Kinbe offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kinbe
Hotel Kinbe Playa del Carmen
Kinbe
Kinbe Hotel
Kinbe Playa del Carmen
Kinbe Hotel Playa Del Carmen
Kinbe Hotel Riviera Maya/Playa Del Carmen, Mexico

Hotel Kinbe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 338 out of 784 reviews
Rating 8 - Good. 275 out of 784 reviews
Rating 6 - Okay. 119 out of 784 reviews
Rating 4 - Poor. 31 out of 784 reviews
Rating 2 - Terrible. 21 out of 784 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay.. will return
Went with my bestie for my birthday:: best staff ever!!!
Stayed 4 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

JACQUELINE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The snell of humibity was terrible, they had to chsnge our room and in tnis one the water in the toilet wouldn’t stop running when you flushed it. Thus pkace needs works. I neverwanted to cone vack from vacation do quickly until the mojent I was in this place. Terrible
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tereso, las vegas

Stayed 4 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!!!
Front desk and the cleaning staff
Stayed 8 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water in the shower. I can deal with but my girlfriend wasn’t too happy. The tv remote didn’t work. Not a big deal cause there is ton of nightlife. Fairly decent view from our room on We had a private Patio over looked the street and the gardenand also can see the beach that is about 1 block away Also the beds are a little hard side other than that we love the hotel.
Stayed 1 night in Feb 2024

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ANNA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and close to the beach. Staff very friendly and accommodating. Would recommend and will come back for sure.
Stayed 2 nights in Jan 2024

6/10 Okay

Dr.Luis

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff was very nice. The safes didn’t work in either room, and it was only one lock on the door, no chain or any other type of locking the door when you were in the room. The stairs did not have a good handrail and they were tricky to walk up and down with luggage. The water pressure was not too good and the water was not too hot. my toilet would get stuck frequently. I actually learned how to fix it myself instead of calling them. If you like to watch TV, they only had a small TV in the room. The bed was very comfortable. The sheets were clean. The towels were clean. The room was overall clean just needed some painting, and , maybe a little bit of updating but it was pretty much like the picture show. I would stay there again for the money I felt it was fair. The location was excellent. It was one block away from the beach one block away from fifth Avenue, right in the center . Very safe area very open.
Stayed 4 nights in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were so comfy, room and shower and balcony are good. The room is good for the price, I did bring earplugs because I read previous reviews hotel is close to nighclubs. I slept very well with earplugs not sure without them. Hotel is nice for the price and location.
Stayed 1 night in Dec 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a PERFECT location. You walk out the front door and you are right in the middle of everything you need in Playa Del Carmen. You won't need a taxi ever, you can just walk everywhere. The room was perfectly nice and they clean it everyday. The check in was great and they took good care of us. The property is beautiful with a jungle vibe. The pool is beautiful, but almost an "indoor" pool the way it's set up, so we never saw anyone use it. You're so close to the beach, everyone just walks to the beach. A/C worked great. Hot water worked great. Bathroom was pretty smelly at times, but in my experience traveling to Mexico a lot, that's pretty common. Just ignore it. The hotel does have some noise from the clubs on 5th Avenue, but not nearly as bad as many because it's set back a little from the craziness. Bring ear plugs though if you're a light sleeper. Starbucks is right out your front door. The hotel offered roundtrip transportation from to/from the airport and they were very punctual and trustworthy. I loved my stay at Hotel Kinbe and would definitely recommend it and will stay here again in the future. Don't hesitate to stay at this hotel, it's a great option.
Stayed 5 nights in Dec 2023

2/10 Terrible

Eliana, New York

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you don’t mind getting a dirty room but being close to everything, this is your place. We received a room that didn’t even have a window so the smell of humidity was intense. The sheets were dirty (they changed them but those sheets should have never been used to start with). The floor wasn’t even clean and was full of sand, dirt and hairs from other people. The pool doesn’t get a ray of sun in the whole day. It says in outdoor but that’s not really true. We left before our booking ended. They said they would try to give us a refund for the last night but it was pending of Expedia. Expedia spoke with them on the phone and they refused to refund us for anything. Will never stay here. That’s for sure.
Stayed 3 nights in Dec 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good location, surprisingly quite for being located on the strip. Pool area is a bit run down and the toilet seem to have a hard time flushing. When we arrived, on our first morning there was no running water in the bathroom until around 7am. Not bad for the price.
Stayed 3 nights in Dec 2023

8/10 Good

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, staff is super friendly, property needs a little maintenance, overall it was a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Tomasita

Stayed 4 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Love kinbe
Lovely location but still quiet even though it’s busy everywhere. Comfortable bed , nice toiletries and great front desk staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, room comfort
Kinbe Hotel Playa del Carmen Mexico July 2023
Great boutique hotel which is a good value for its close location- close to the main strip of 5th Ave but quiet enough to sleep. Clean comfortable stay with the basics covered- air conditioning, hot water and a nice pool area. I have stayed here many times before and I am always happy!
Stayed 3 nights in Jul 2023

10/10 Excellent

Ariadna, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, welcoming staff and great location. Room was clean and comfortable. Andrea, the GM was very kind and helpful with my Expedia VIP access room upgrade & amenity. I would definitely stay here again and recommend to others. I look forward to my next visit!

10/10 Excellent

Amy

Stayed 1 night in Jul 2023

10/10 Excellent

Juan, El paso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very accesible to the beach and 5th avenue
Stayed 1 night in Jun 2023

10/10 Excellent

Beverly

Stayed 6 nights in Jun 2023

10/10 Excellent

Amber Anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and area.
Stayed 4 nights in May 2023

2/10 Terrible

Brenda

The room which I paid for online was not what was not the one I was given when I arrived. I have asked the property manager to refund my reservation fee. The room was smaller than the one I reserved on line.
Stayed 2 nights in May 2023