Mahekal Beach Front Resort & Spa

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VIP Access

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Dates

April 2025

May 2025

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Premium Beach House (Palapa) | Beach/ocean view

On the beach, white sand, sun-loungers, beach umbrellas

Couples treatment room(s), hot tub, body treatments, hydrotherapy

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
All-inclusive

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Mamitas Beach
‪2 min walk‬
Quinta Avenida
‪8 min walk‬
Playa del Carmen Maritime Terminal
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪50 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House

21 sq m
Resort view
Sleeps 3
1 Double Bed

Ocean View Palapa

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Premium Bungalow

30 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

The Oasis Palapa

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Garden View Palapa

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Quadruple Room Junior With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Classic With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Superior With Partial Sea View

Partial sea view
Sleeps 4
2 Queen Beds

Quadruple Room Junior With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Standard With Garden View

Sleeps 4
2 Queen Beds

Quadruple Room Super With Partial Sea View

Partial sea view
Sleeps 4
2 Queen Beds

Quadruple Room Economy

Sleeps 4
2 Double Beds

Similar properties

Pool
All-inclusive
Spa
Free WiFi

for 1 room

includes taxes & fees

22 Apr - 23 Apr

About this property

Luxury hotel on the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants and 3 bars.

Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
Cooked-to-order breakfast served daily for a fee
Take a swim in the 5 outdoor pools or soak in the hot tub
Treat yourself to hot stone massages, body treatments or hydrotherapy at Revive
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym, bicycles to rent and a playground
Guests have great things to say about the helpful staff and the overall condition of the property
Steps from Mamitas Beach and 8 minutes on foot from Quinta Avenida
Airport shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a hot tub, a fitness centre and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Cocina – Overlooking the garden, this diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas – This beachfront buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar – This beach fine-dining restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave – This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar – This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included

Basic alcoholic drinks included

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Land activities

Cycling

Fitness facilities

Entertainment

On-site entertainment and activities

On-site live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Internet access

Parking and transport

No on-site parking available
24-hour return airport shuttle (surcharge)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

5 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Hot tub
Library
Playground
Scuba diving
Shopping
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets: USD 30.25 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Christmas Day (25 December) Gala Dinner per adult: USD 120
Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
Airport shuttle fee: USD 302 per person (return)
Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100

Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

JANET

8 Jan 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Kefei

Travelled with family

6 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

wonderful holiday at mahekal beach front resort

Stayed 8 nights in Dec 2024

6/10 Okay

Lane

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Meh for the Mahekal

If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.

Stayed 6 nights in Dec 2024

10/10 Excellent

Diana

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place and can’t wait to go back again.

Stayed 3 nights in Nov 2024

10/10 Excellent

Casey

Travelled with partner

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night

Stayed 7 nights in Dec 2024

10/10 Excellent

Megan

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful: landscaping, beach, decorations. I love that there were no TVs in the room. My kids loved the hammocks on the porch and the access to pool and ping pong. Very walkable to 5th Avenue and other properties along the beach. It was not overcrowded.

Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, facility and service

We had a terrific time - the location and amenities were terrific and the staffing was excellent.

Stayed 4 nights in Dec 2024

10/10 Excellent

Ignacio

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Uriel was a great staff member! Love Mahekal it was my second time here with my fiancé and we can’t wait to come back!

Stayed 5 nights in Nov 2024

8/10 Good

anastacio

Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was awesome, it has everything one needs to relax. It’s walking distance from various clubs and bars and shopping/tourist sites. The staff is very attentive to whatever you need. The rooms are very nice with some downsides. It rained a lot while I was there and the floor in my room was completely flooded and it got ny suitcase soaking. The nice thing is that anytime you leave and come back the staff has cleaned up and organized all yo belongings so you don’t even need to worry about the messes. The food in the restaurants at the repost is very good but pricey. The hot tub was lukewarm and has this green sludge floating at the top. The beach areas are very nice and comfortable. Overall this place is definitely somewhere I’ll come back to.

Stayed 3 nights in Dec 2024

10/10 Excellent

Carolina

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great attention to the client and great VIP Experience experience!

Stayed 1 night in Dec 2024

8/10 Good

Fernando

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Donald

Travelled with pets, Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent our vacation at Mahekal Beach Front Resort, this was an amazing stay. form the moment we arrived we were treated so well. Thank you to the bell staff, Louis and Jiovanni for your warm hospitality. the staff at both restaurants and the bars were amazing. I cannot speak enough about the amazing room right on the beach.

Stayed 6 nights in Dec 2024

8/10 Good

Philippa Anne

Travelled with family

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Probably the best location to get around Avenida 5 on foot - the quieter end of 5th. The staff was amazing and shout out to Sergio at the bar! A couple of things that are hopefully resolved before we go back. 1. the All Inclusive mini bar in the room was never restocked with the 4 beers and coffee daily as we were told by the bell hop at the beginning - we had to call daily for out one coffee pod and one coffee/cream pod even though there were two of us. The beer was never restocked and we ended up purchasing at the XOX across the street. 2. only one room key is provided which was not the most convenient. 3. We were told that we had to pay $245 upon check in but it ended up being $455 ($35 day for resort fee and the unexpected $15 per person daily service fee). Not sure what either charge went to when we still tipped at bar/restaurant and with the mini bar not being stocked daily - this part was disappointing and makes me question why we pay all inclusive and the extra $455 - we never got an answer to this. oh and check out process took so long our airport transportation alomst left and charged us an additional 500 pesos ($25 USD).

Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything!!☆

Stayed 6 nights in Dec 2024

6/10 Okay

Tracy Scott

Travelled with partner

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Resort overall good - quiet / safe / beach access / food & entertainment options / location Stay on southside of property for more peaceful sleep , northside gets late night noise from bars outside resort. Check to make sure your booking includes all you want - very expensive to add at check in

Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room are different like small houses and the patio amazing with hammocks

Stayed 7 nights in Nov 2024

6/10 Okay

Viviana

4 Dec 2024

Liked: Staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

10/10 Excellent

Patrick

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I like the palapa style accomodations.

Stayed 5 nights in Nov 2024

10/10 Excellent

sam

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

love the ambiance, the grounds are beautiful and great style! location is great, on the beach and close to good restaurants. Staff is super friendly. The only negative was no hot water and it was a big multi-day hassle to get it fixed.

Stayed 2 nights in Nov 2024

6/10 Okay

James

Travelled with family

1 Dec 2024

Disliked: Staff & service, property conditions & facilities

The room smelled bad the whole time. The room wasn’t very nice. Sheets and towels poor quality.

Stayed 4 nights in Nov 2024

8/10 Good

Louise

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property! Good Beach. The bar and restaurant staff are incredible. The front desk staff-not so much. Food is good, but more variety would be better. The buffet gets boring as it’s the same thing all the time.

Stayed 14 nights in Nov 2024

8/10 Good

Gabriela

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov 2024

10/10 Excellent

Patty

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I loved the tropical feel

Stayed 7 nights in Nov 2024

8/10 Good

jolanta dorota

29 Nov 2024

Liked: Staff & service, property conditions & facilities

Staff.is great, food boring

Stayed 14 nights in Nov 2024

Mahekal Beach Front Resort & Spa

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Popular amenities

Explore the area

Room options

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Run of House

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Ocean View Palapa

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Ocean View

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Premium Bungalow

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The Oasis

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The Oasis Palapa

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Garden View

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Garden View Palapa

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Quadruple Room Junior With Garden View

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Quadruple Room Classic With Garden View

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Quadruple Room Superior With Partial Sea View

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Quadruple Room Junior With Garden View

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Quadruple Room Standard With Garden View

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Quadruple Room Super With Partial Sea View

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Quadruple Room Economy

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About this property

Mahekal Beach Front Resort & Spa

All-inclusive details

Food and beverages

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as