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Playa Natural

3.0 star property

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Photo gallery for Playa Natural

Exterior
Bathroom sink
Premium bedding, blackout curtains, iron/ironing board, free WiFi
Standard Apartment, 2 Queen Beds, Kitchen, Executive Level | Terrace/patio
Premium bedding, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 25 entre Calle 38 y 40, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪12 min walk‬
  • Playa del Carmen Main Beach
    ‪13 min walk‬
  • Mamitas Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Minibar

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Garden Area

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Garden Area

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Playa Natural

Guesthouse in Playa del Carmen, near Playa del Carmen Main Beach
Along with tour/ticket assistance, this guesthouse has a garden and free Wi-Fi in public areas.
Playa Natural offers 6 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Beds feature premium bedding. Cable televisions are provided. This Playa del Carmen guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Playa Natural, you're just a quick walk from Mario Villanueva Stadium Madrid. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include tour or ticket assistance
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
Playa Natural offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Playa Natural

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per person (one way)
  • Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Natural B&B Playa del Carmen
Playa Natural B&B
Playa Natural Playa del Carmen
Playa Natural
Playa Natural Guesthouse
Playa Natural Playa del Carmen
Playa Natural Guesthouse Playa del Carmen

Playa Natural Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 8 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Stayed 1 night in Nov 2024

10/10 Excellent

JUAN

Business traveller
Liked: Cleanliness, staff & service, amenities
todo esta muy bien ,la atencion ,no hay ruido todo muy tranquilo para mi estuvo Perfecto lo recomiendo para paseo,negocio o lo que usted desee hacer!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, small private yard, near good restaurants on Ave 30.
Stayed 3 nights in Feb 2023

4/10 Poor

Melanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Owner is very kind so sorry for the negative review but our stay was not enjoyable. TV doesn't work, owner said he would come fix it but didn't. We ran out of toilet paper and there was no extra anywhere. No blankets just sheets, they could have put some blankets in the dresser? No hot water and when you're not feeling well a cold shower is torturous. No mat or extra towel to put down when you come out of the shower so you're just tracking water all over the bathroom. And the walls are so thin you can hear your neighbors getting text messages and coughing. Will not be back and do not recommend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Jeanne

Stayed 1 night in Mar 2022

8/10 Good

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to 5th avenue and stores are around the corner. Hassle free, safe and secure premises.
Stayed 4 nights in Jan 2022

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Buen deal!
Habitación con lo necesario (mini-fridge, micro, buen internet, agua caliente, a/c). La ubicación del lugar es buena, con servicios cercanos. Buena atención, comunicación, y limpieza. El cuarto da a la calle, por lo que puede haber ruido y luz desde temprano.
Stayed 5 nights in Nov 2021

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Enjoyed staying here very much.Just blocks from '5th Ave" without the noise of the cluns. Modern room with balcony and great shower. Would definately stay again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good place in Playa
Easy checking although that my cellphone stop working and lost communication they were there to greed us with a smile. The owner is very attentive and give us information about the area, we felt comfortable and safe. The place is very tranquil, day and night, exactly what we wanted for a couple of nights.
Stayed 2 nights in May 2021

6/10 Okay

raphael

Travelled with group
Stayed 2 nights in Oct 2020

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Buen lugar ,limpio y con todas las comodidades . Tiene ventilador y clima , los cuartos son muy amplios y tiene refri . La tele es muy pequeña
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The rooms are clean & comfortable, & the staff is exceptionally helpful. I would give it a million stars if I could.
Stayed 1 night in Dec 2018

10/10 Excellent

Vincent, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is excellent hotel for the money you pay. It has everything you need. If you are staying on the first floor, next to the reception, it could be noisy sometimes. Highly recomended.
Stayed 7 nights in Jun 2018

8/10 Good

Idelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, safe non-touristy boutique hotel
This lovely newly renovated hotel is located off the beaten track, yet close enough to enjoy what Playa del Carmen offers. If you enjoy being nearer to where the locals go, this is a nice choice. There are plentiful grocery stores, restaurants, and other amenities. Colectivos run up and down Avenida 30 for 9 pesos (2017 price) but I had no problem walking all the way down to the Cozumel Ferry. ADO station Alternativa (Avenida 25 at Calle 12) was a convenient, economical way to get to Cancun Airport, it was a manageable walk from Playa Natural, even with a heavy-ish backpack plus tote. One must inform the manager of arrival time in order to check-in as they are not on the property 24/7, however, everything worked out fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service clean and comfortable. It is a couple miles from 5th Ave action.Clean quiet and safe off beaten path. Value and quality for sure..

6/10 Okay

Khalid

Disliked: Staff & service, room comfort

10/10 Excellent

yunlan, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location, nice staff, spacious room
This is a nice place, even though they don't have front desk, Isidro is the one you will see, and he is very friendly. location is good, 2 big supermarkets in less than 5 mins walk. Collectivo is also right there. beach is about 10 mins walk.

10/10 Excellent

Esteban Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego y Giuliano son muy atentos y siempre predispuestos a resolver cualquier conveniente. Excelente experiencia
Stayed 1 night in Dec 2024

10/10 Excellent

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and affordable. Also good location and I loved that there was a balcony and refrigerator in the room.
Stayed 5 nights in Jul 2023

2/10 Terrible

Efren

Disliked: Cleanliness, staff & service, property conditions & facilities
It ned more espice is to little. Need a wather pooll.
Stayed 4 nights in Jun 2023

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Très décevant
Devant l’excellente note affichée, je ne me suis pas posé de question ! Et la déception ! Ma chambre l’avait aucun extérieur comme on aurait pu le penser avec les images quand on clique sur la chambre, mais en plus la chambre donnait directement sur l’entrée de l’hôtel, donc obligés d’avoir les rideaux fermés et de rester dans l’obscurité. Aucune insonorité. Nous avon été réveillés à 1h du matin par la conversation téléphonique du propriétaire (je crois). Nous sommes de bons marcheurs donc la distance ne nous a pas gênés, mais il faut compter 2 km pour aller au centre où au terminal de bus. Sinon le personnel et le propriétaire sont très aimables. En tout cas, précisez bien que vous ne voulez pas la chambre 1 !
Stayed 5 nights in Oct 2021

10/10 Excellent

Maricela Mendoza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado... Muy atento el joven... Muy buena forma de contacto
Stayed 1 night in Oct 2021

10/10 Excellent

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Sep 2021

10/10 Excellent

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 3 nights in Sep 2021