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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
Golf
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor wedding area
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Gran Coyote Golf
    ‪3 min drive‬
  • Quinta Avenida
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite King Tropical View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King Tropical View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | 1 bedroom, premium bedding, minibar, in-room safe

The Stellar Presidential Penthouse

  • Ocean view
  • 440 sq m
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 179 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Superior Junior Suite King Ocean View

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite King Ocean Front

  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double Tropical View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite King Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite Double Ocean View

  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area | Tablet

Preferred Club Master Suite King Ocean Front

  • Ocean view
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers

Impression Moxché by Secrets – Adults Only – All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (179)
The price is CHF 943
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Impression Moxché by Secrets – Adults Only – All Inclusive

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Market Cafe, one of the property's 10 restaurants and 7 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to massages, body wraps or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the restaurant and the pool
  • 8 minutes by car from Gran Coyote Golf and 10 minutes from El Camaleón Mayakoba Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Market Cafe – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Allora – This poolside theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bisou – Overlooking the pool and garden, this theme restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Suki – This poolside theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Seasoul – This beachfront theme restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping centre
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 588 out of 778 reviews
Rating 8 - Good. 112 out of 778 reviews
Rating 6 - Okay. 48 out of 778 reviews
Rating 4 - Poor. 14 out of 778 reviews
Rating 2 - Terrible. 16 out of 778 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Katelyn Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great experience at this location. We did the preferred club and the observatory was amazing for the preferred club members. Recommendations for dinner is to get there 10-15 minutes before they open as there is a long wait we learned that the first time. Food was excellent compared to the reviews I have seen and great variety. Daniel at the French restaurant was amazing and Omar and Hugo at the preferred club were excellent and super accommodating.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Odelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was new, clean, and the food was excellent. The staff were very nice and attentive to any need.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is by far the best place we've ever stayed. The resort has everything you need including a pharmacy, sports bar, and a small night club. There are 7 pools, some of which are small and have a private feel and lots of really tasty restaurants. We had an ocean front room which is a little misleading. You're not on the ocean with access to the beach. You have a room with a view of the pools and ocean. Don't get me wrong, it was beautiful and I absolutely would book this room again. It just isn't really oceanfront. It's also easy enough to grab a taxi if you want to explore the local area. We only left the resort once to go on an excursion to the Mayan ruins, snorkel with the turtles and stingrays, and swim in a real cenote. **Pros** - Numerous restaurants - Lot's of entertainment - Highly attentive staff - Safe area - There are also private vendors on the beach where you can rent jet skis, parasail, or get a massage. **Cons** - Snorkeling wasn't available despite it being advertised. - Anytime we went to the VIP area, staff would try to get you to attend a timeshare presentation for Secrets Impression. In 5 days we stayed at the resort, we were approached 4 times.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is massive, beautiful, and brand new. Can be difficult to walk around sometimes, but its one of the most gorgeous places ive been to. Room service is 10/10, service is close, but they need to do a better job maintaining the facility it is brand new and they’re not trying hard enough to keep it nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adriana, South San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, want to go back again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryant William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved secrets moxche, our first stay at a secrets resort. The food options were fantastic and we were only disappointed that we did not have enough time to try them all! We really appreciated that they all had plenty of clearly marked and delicious vegetarian and vegan options! The property was spectacular, with plenty of nooks and side pools to get the level of seclusion we were looking for. All in all, an exemplary all inclusive experience!
Stayed 5 nights in Feb 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful first class
Stayed 4 nights in Feb 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property. I have travelled fairly extensively over the past 10 years and this is by FAR my favourite resort. The food was exceptional. The room was gorgeous and it felt like the staff outnumbered the guests by 2 to 1. Loved every single moment.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katrina, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is heaven on earth. I will definitely be staying at this resort in the future. Simply just beautiful.
Stayed 3 nights in Feb 2025

8/10 Good

Sean, surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service was fantastic but the beach was below average and there a dirty empty lot right beside the property
Stayed 7 nights in Feb 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort, staff always very friendly. Activities were awesome. The activity pool was our favorite with bar staff and Uziel (?) not sure if spelled right but he was activity staff at events and always went above to make sure we were taken care of. Tell him Shane and Deb will be back. :)
Stayed 6 nights in Feb 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and lots of great dinning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort’s aesthetics and views are stunning, creating a truly luxurious atmosphere. The food and restaurants were top-notch, offering amazing variety and quality. The pools and private areas were beautiful and well-maintained, perfect for both relaxation and fun. Highly recommend for an unforgettable vacation!

10/10 Excellent

Andrew Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife went here for our honeymoon and it was fantastic. The food options were great and the room was amazing. Loved the multiple different pool types. Always a spot somewhere.
Stayed 6 nights in Oct 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I just stayed here for a 4 night quick trip (1/24-1/28). This was our first time in a Secrets resort. We loved this place! Pros - The food was fantastic! The drinks were great - a little on the weak side, but we didn’t mind since day drinking is hard. :-) Grounds were well maintained. Never had a hard time getting a chair at the pool if you were out there before 10am. Staff was super friendly! Rooms are very nice - we had a swim out room and loved the pool. Cons - The only place to get bottled water is in the room, and I had to ask more than once to get it refilled. (Meaning, ask twice in the same day because no one showed) However - they have a really cool room service secret cabinet that they can drop it in, so they don’t have to disturb you when dropping things off. Marco the bartender at the Mexican restaurant, Jacob who worked in the pool area, and Gloria who appeared to manage the rooftop Preferred restaurant were wonderful! It’s a beautiful place - we would go again for sure.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lindsey, Verona

Stayed 4 nights in Jan 2025

10/10 Excellent

Paul, THORNHILL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increadible property and fantastic experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

kimberly jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful!! The staff is very friendly and the food is excellent!! I love how there is a lot of live music being played. We are already scheduled to return in February.
Stayed 4 nights in Nov 2024