4/10 – Schlecht
Heather Z.
15. Jan. 2025
Verbesserungswürdig: Sauberkeit
Read before you book! Not as advertised and dirty
Would not stay here again, here's why: 1 - Not as advertised in terms of occupancy. Clearly says that it sleeps 6. Not true There is a king bed, a somewhat rickety bunk bed, and a stained, dirty sofa bed. This would be enough for 6 people but the owners do not provide enough linens. The top bunk had no cover, only a top sheet. There were absolutely no linens for the sofa bed. We reached out to the property manager (who seemed nice but was not helpful). She said "that is all that the owners provide." So we ended up purchasing bedding for our 4 day stay - no choice if we wanted enough places for our 3 young adult children to sleep.2 - Dirty (couch stained, smelly, floor filthy) 3 - They are clear that they do not restock paper products, fine, but they did not provide nearly enough for 6 people even for a couple of nights - one trash bag, 2 rolls of toilet paper and no paper towels. We reached out about this as well and were told the same - "that is all that the owners provide."The neighborhood is mixed - some very "open air" structures right across the street and next door, which did not bother us but I could see being off putting.There were positives - the outdoor spaces - patio, pool upstairs, etc - were nice. The beach proximity is also very nice. However, I would not stay here again for the reasons listed above. There are so many places to stay in Playa Del Carmen - avoid this one!
Heather Z.
Aufenthalt von 4 Nächten im Dezember 2024