8/10 – Gut
Danielle
Mit der Familie gereist
4. Sept. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a brand spanking new hotel and as such it has all of the blessings (and a few of the kinks) that a new hotel has.
To start, the property is gorgeous. Given it is new, we got it at an exceptionally low rate which I imagine will double soon. I preferred it to the St. Regis next door which just felt too big and mall-like. This is cozy yet grand, integrating the beauty of the natural environment. The architecture tells a story of how cenotes in the region were created, with a meteor hitting the land, the hotel radiating from this central "impact point."
The food is exceptional and the service is decent (for the most part, with the exception perhaps one person at the front desk who was a bit snarky). While it doesn't have some of the perks that other hotels at this price point might (like a highly active Whatsapp concierge) it makes up for it in just being an attentive hotel.
This is not really a hotel for folks who might want to go around an do a bunch of regional activities (the prices for activities were pretty high compared to what you can get in nearby playa del carmen) but it is perfect for folks who just want to comfortably lounge at an incredibly private and clean beach. The beach truly was well manicured and incredible -- no worries about seaweed here!
Some of the rooms in our crew had some kinks in them (a weirdly functioning safe, clogged drains, etc) but they were quickly fixed.
Also make your reservations in advance!
Danielle
Aufenthalt von 4 Nächten im August 2024