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Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
VIP Access

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3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Gazebo
Golden Superior Junior Suite | Terrace/patio
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪8 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Diamond Suite

Diamond Suite | Premium bedding, down duvets, free minibar, in-room safe

Diamond Suite

  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Superior Junior Suite

Golden Superior Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Golden Superior Junior Suite

  • 61 sq m
  • Sleeps 2

View all photos for Golden Junior Suite

Golden Junior Suite | Balcony view

Golden Junior Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Junior Suite - Garden View

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Junior Suite - Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Onyx

Premium bedding, down duvets, free minibar, in-room safe

Suite Onyx

  • Sleeps 2
  • 1 King Bed

View all photos for Emerald Junior Suite

Emerald Junior Suite | Bathroom | Separate bathtub and shower, jetted bath, hydromassage showerhead

Emerald Junior Suite

  • Partial ocean view
  • 58 sq m
  • Sleeps 2

View all photos for Suite Imperial Privé

Suite Imperial Privé | Premium bedding, down duvets, free minibar, in-room safe

Suite Imperial Privé

  • 96 sq m
  • Sleeps 3

View all photos for Golden Swim Up Junior Suite

Golden Swim Up Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Golden Swim Up Junior Suite

  • 59 sq m
  • Sleeps 2

View all photos for Silver Junior Suite

Silver Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Silver Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, (1620)
The price is CHF 512
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Excellence Riviera Cancun - Adults Only All Inclusive

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Adults-only beachfront hotel with 3 outdoor pools
Catch some rays on Valentin Imperial Rivera Maya All Inclusive - Adult Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a lazy river and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Valentin Imperial Rivera Maya All Inclusive - Adult Only's great beach location. During your stay, you'll be within walking distance of Cirque du Soleil Boutique at Vidanta Riviera Maya. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at L´ Olivo, one of the property's 7 restaurants and 9 bars/lounges
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with body wraps, massages or manicures and pedicures at Aromance
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • 7.5 mi (12.1 km) from Maroma Beach and 20.3 mi (32.6 km) from Xcaret Eco Theme Park
  • Airport shuttle service available for a fee
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
L´ Olivo – This theme restaurant specialises in Italian cuisine and only serves dinner.
Ginger – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Taman Sari – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
L´Alsace – This restaurant specialises in French cuisine and only serves dinner. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge. Reservations are required.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Paintball
Volleyball

Lessons/classes/games

Aerobics
Bartending
Yoga

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 94; reservation required
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 184 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Hosted evening meal: USD 94

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
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Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
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Valentin Imperial Maya All Inclusive
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Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
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Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1150 out of 1447 reviews
Rating 8 - Good. 189 out of 1447 reviews
Rating 6 - Okay. 68 out of 1447 reviews
Rating 4 - Poor. 20 out of 1447 reviews
Rating 2 - Terrible. 20 out of 1447 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edmond, Morton Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this resort. Everything was excellent . The restaurants, entertainment the pool activities. We will be back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff were very friendly and helpful. The pool and grounds were so lovely, and the food was even better!! We especially appreciated the quieter pool area which was wonderful for relaxing. We will be back!
Stayed 5 nights in Jan 2025

2/10 Terrible

Silvana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was terrible at every restaurant! It was so bad that 2 people from our group left just 3 days into the trip after paying a crazy amount of money for nothing. On top of that, the staff knew the food sucks and didn't care. They were also rigid about accommodating any request - the answer was inevitably 'no, we are told we cannot allow that". When we requested to speak with a manager, that was another strange ordeal - most hotels are happy to connect a guests to a manager, but not here. They even refused to give us the name of the manager and acted as this was the most unusual request. Then we were told there is actually no manager at the hotel at all, that the manager sits in another office at another property.... So, the food sucks. The hotel grounds are pretty but food is terrible and the hotel should be marketed for Weight Loss. THE WORST WASTE OF MONEY AND WORST FAMILY vacation. 7 people in our group and everyone was deeply unhappy to be there!
Stayed 7 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bill Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here in past year. We absolutely love this resort!!
Stayed 5 nights in Jan 2025

8/10 Good

sylvain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , nice staffs trying to help, good variety of food but food quality is average Overall good product and service
Stayed 8 nights in Dec 2024

10/10 Excellent

Xinrong

Travelled with family
Amazing Property!
Stayed 5 nights in Jan 2025

8/10 Good

Matthew T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, pools and facilities. Staff and service very friendly, hospitable and accommodating. Food was good but sometimes a bit of a miss. It didn't feel crowded at all - definitely worth the stay.
Stayed 4 nights in Dec 2024

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff one of the best. Like been in a park but you actually in the hotel
Stayed 7 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Mark Richard

Stayed 8 nights in Nov 2024

10/10 Excellent

Aaron

Stayed 7 nights in Nov 2024

10/10 Excellent

Emily, Grove City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plants and flowers really make this a truly gorgeous resort. The staff is always friendly and helpful. Truly some of the best food I've ever had anywhere. We love this resort and plan to visit in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Talena Gayle

Stayed 10 nights in Dec 2024

10/10 Excellent

jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, will be going back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Marnie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at the resort and I absolutely loved it. It’s very large and spread out. The beaches are beautiful and the pool activities are so much fun. But I especially enjoyed the lodging, the rooms are superior.
Stayed 5 nights in Dec 2024

6/10 Okay

Belen Marc, Manotick

Stayed 9 nights in Dec 2024

6/10 Okay

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Beach was great, Expedia perks were nonexistent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefulness
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to this property and every visit gets better than the last. The staff is super friendly, and our housekeeper, Rosa, understands what quick and efficient means. Our room was cleaned every single day by 2pm in the afternoon and she always greeted us with hola and a warm smile. The room and bed was comfortable. We loved the nature walks from our room to the beach and restaurants. The customer service and efficient staff, that always wants to make sure your stay here is perfect is exactly why we keep coming back! We also saw a few other guests who were returned s as well. Do book this place! There is something for everyone!
Stayed 10 nights in Dec 2024

10/10 Excellent

Bruce

Stayed 11 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 7th time at this resort. They never disappoint. It is extremely well run. They go out of their way to accommodate. We will definitely go back again.
Stayed 6 nights in Dec 2024