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The Fox Hotel

3.5 star property

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Photo gallery for The Fox Hotel

Exterior
Lobby
Superior Room | Individually furnished, desk, laptop workspace, iron/ironing board
Lobby sitting area
Arcade

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6963 Calle Isabel Munoz Rivera, Ponce, Puerto Rico, 00732
  • Plaza of Delights
    ‪1 min walk‬
  • Parque de Bombas
    ‪2 min walk‬
  • El Museo Castillo Serralles
    ‪5 min drive‬
  • Ponce (PSE-Mercedita)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Individually furnished, desk, laptop workspace, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Full Bed

Single Full Bed | Individually furnished, desk, laptop workspace, iron/ironing board

Single Full Bed

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking, Garden View

Double Room, 2 Queen Beds, Non Smoking, Garden View | Individually furnished, desk, laptop workspace, iron/ironing board

Double Room, 2 Queen Beds, Non Smoking, Garden View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Meliá Century Hotel Ponce

  • Pool
  • Pet-friendly
  • Kids pool
  • Free WiFi
3.2 out of 5, (1000)
The price is CHF 95
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Meliá Century Hotel Ponce

About this property

The Fox Hotel

Hotel in Ponce with 4 restaurants and bars/lounges
4 restaurants, 3 bars/lounges and concierge services are available at this smoke-free hotel. Additionally, a 24-hour front desk, tour/ticket assistance and a hair salon are on-site. Housekeeping is available on request.
The Fox Hotel offers 30 air-conditioned accommodations with complimentary bathrobes and an iron/ironing board. This individually furnished accommodation includes desks. 44-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.
During your stay at The Fox Hotel, you're just a quick walk from Plaza of Delights. 4 restaurants, 3 bars and concierge services are available.
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Plaza of Delights and Casa Armstrong-Poventud
  • Cats and dogs welcome for a fee
There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A terrace, tour/ticket assistance, and concierge services are also featured at The Fox Hotel. You'll have access to the outdoor pool at a partner property.

This 3.5-star Ponce hotel is smoke free.

Sushi & Wine – On-site sushi bar.
Matinée Bistro Bar – On-site bistro. Open daily.
Time 4 Fun – On-site bar. Open daily.
Retro Bites – On-site diner. Open daily.

Languages

English, Spanish

Property amenities

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Matinée Bistro Bar
  • Retro Bites
  • Sushi & Wine
  • Time 4 Fun

Things to do

  • Billiards/pool table
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Children's games

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The Fox Hotel Hotel
The Fox Hotel Ponce
The Fox Hotel Hotel Ponce

The Fox Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 739 reviews
Rating 8 - Good. 146 out of 739 reviews
Rating 6 - Okay. 119 out of 739 reviews
Rating 4 - Poor. 84 out of 739 reviews
Rating 2 - Terrible. 100 out of 739 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anjelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds need updating horrible mattress my back is hurting me.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, would do it again
Stayed 1 night in Jan 2025

2/10 Terrible

Pedro, Dorado

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. The hot water in my room did not work, and when I brought it to the attention of the staff, they promised me a refund as compensation. However, despite their assurances, I never received the refund or any follow-up. This lack of communication and failure to resolve the issue has left me quite disappointed. I expected better service and follow-through from a hotel of this caliber.
Stayed 3 nights in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is better in the photos. The reality is that the hotel is in deplorable condition. Old and very dated carpet, not clean at all. There is only ONE window in the rooms and it happened to be in our room. It faced the patio at the front of the hotel. It was small and covered with cheap dark curtains, which were poorly hung. The room was unventilated and smelled stale and musty. The water pressure was low and hot water was non existent. If you wanted to charge any electronics, you had to try every outlet to find the one that worked. The room was dark and had low lighting. Dirty furniture. No fridge in the room. No food available either. Downstairs the main floor was an arcade. Horribly loud. The setup was ancient. Each of the stalls were unoccupied and not in use. So no snack area, Noo food, soda machines under lock and key. I can’t say enough of what a disappointment this hotel turned out to be.
Stayed 2 nights in Dec 2024

4/10 Poor

Marco

Stayed 2 nights in Dec 2024

6/10 Okay

Emanuel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No hot water (not even lukewarm). Walls are thin so the neighbors and music can get loud. Rooms needs refurbishment, have a cheap appearance which is a shame since the concept seems like a good idea. Average experience overall.
Stayed 3 nights in Jan 2025

6/10 Okay

Fernando

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price that is charged, there should be at least fridges in the bed room and/or better quality tv.
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option. Not expensive. Entertainment is close the hotel.
Stayed 1 night in Jan 2025

8/10 Good

ken

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel that's up and coming
Parking available at their sister hotel one block away. Overall a nice place to stay. They are constantly upgrading and remodeling so it's always getting better. For being in the town square, there's a lot of good amenities.
Stayed 1 night in Jan 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2024

4/10 Poor

Damaris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No había agua caliente, la empleadas no te dan instrucciones, la cama no era queen era full
Stayed 2 nights in Dec 2024

10/10 Excellent

Felix

Stayed 2 nights in Dec 2024

6/10 Okay

Zair

Disliked: Property conditions & facilities, room comfort
Ok stay...
Ok stay. Bed wasn't that comfortable and hot water not so hot, plus TV never worked. It was a centric stay and near places to eat or drink.
Stayed 2 nights in Dec 2024

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para visitar centro de Ponce
Estuvo bien para lo que pague. No es la mejor opción en el centro de Ponce, pero la localización en muy buena.
Stayed 1 night in Dec 2024

2/10 Terrible

Angel

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was one of the worst I have ever had. There was no hot water, which is completely unacceptable, especially for a place that is supposed to provide comfort to its guests. Additionally, there is no parking available, making it even more difficult to stay, as there is no secure place to leave your vehicle. The noise in the hotel is unbearable; you can hear everything, including conversations from other rooms. This makes it impossible to rest or enjoy a peaceful environment. The staff is insufficient and lacks the professionalism expected. My reservation was for four nights, but due to the poor conditions, I was only able to stay for one. However, when I requested a refund for the unused nights, they informed me that only one day’s refund would be granted, citing misleading and dishonest policies that clearly do not prioritize customer satisfaction. In summary, this hotel is, in my opinion, the worst on the island. I have stayed at motels that offer better quality and service. I would not recommend this place to anyone.
Stayed 4 nights in Dec 2024

8/10 Good

Damir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

raul

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non recomendable!!
Stayed 8 nights in Dec 2024

4/10 Poor

janet

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This was a very nice hotel in a walkable historic district. But, they had several ,several arcade game machines that were loud and bells ringing all day long until 2 am ! These arcades were extremely loud and obnoxious and could hear it from our 2nd story room. 1 or 2 people used the arcade which were basically outdated and a waste of money for the hotel. LOUD is an understatement
Stayed 4 nights in Dec 2024

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien sencillo, artístico y Perfecto para un pasa día rápido.
Stayed 1 night in Nov 2024

10/10 Excellent

Marieva

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
This was quite possibly the worst stay I've ever had. The front desk person had little to no personality, took a very long time check me in and said zero words during the process. The first room they put me in was completely filthy with loose change on the floor along with a bunch of other dirt. On top of that the shower barely worked and there was no hot water. Upon complaining about this they put me in a different room which was right on top of the stairs and you could hear every arcade game blaring all night long. In this room the toilet didn't work. The sheets were like sandpaper and all they gave you for blankets was a cheap throw that belongs in a 6-year-old's room. The TV only worked with streaming apps that you had to log on to. 10 out of 10 would never stay here again. The only good part of this hotel was its location and the fact that it had a bar right outside. There was no one at the front desk to complain to upon check out.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Interesting hotel with fun atmosphere right in the middle of town, but would have liked hot water in the sink!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
It is located right on the town square, a lot to see and do around.
Stayed 1 night in Dec 2024

8/10 Good

Beatriz

Travelled with partner
Las toallas llegaron en la noche .
Stayed 1 night in Dec 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place the only problem the parking
Stayed 1 night in Oct 2024