6/10 – Okay
Marissa L.
5. Jan. 2025
Gut: Sauberkeit
Vacasa is a nightmare
Well we arrived at the property at 5:30-6pm and the house is exactly as pictured on the exterior ! .The code that was given to us that was on my check in email and app was wrong , it wouldn’t work at all . Then there was a key in the back that as locked but there was no code provided to open . It is raining outside and we just drove a ways : I had three kids 2,4, and 6 just standing outside with me .so I called Vacasa and sat on hold for a long time which the woman was very unkind and kept reading the numbers off while I was trying to type them into the keypad and the door lock is still the lock, obviously is broken and does not work. So she gave me the code for the lock in the back which worked. I use the same key to get into the back door and the lock is a nightmare to work with. I did exactly as I push in, but the lock keeps spinning in a circle. I went to put our groceries in the refrigerator and when you open the fridge, there is mold all in the seal on the left door then when I put stuff in the freezer section, it was very dirty . The hot tub had WAY TOO MUCH CHLORINE when I got in my skin was insanely itchy And eyes burning. The view and grounds 10/10 .other than that 5/10
Marissa L.
Aufenthalt von 4 Nächten im Januar 2025