4/10 Poor
Traci W.
16 Mar 2025
Disliked: Cleanliness
Dog Hair, hair and Fingernails
Let me start off by saying management and Vacasa are amazing! However we walked in this house and instantly knew it would be bad. A stale musty smell hit us so hard. We brought our things in playing it off that the house may have just been closed up and air turned off. Our son put his pillow on the couch and a puff of DOG hair went flying. There was dog hair all over the couches that were severely stained and honestly scary to think about sitting on. Things happen so i was like I can clean that. Well we go in our room and there are dead roaches on the floor, with human and dog hair everywhere. Including the bed. Hair was literally rolling across the floor. I called management at this time. She was so kind and was going to send someone to clean. At this point my 3 year old got dog hair/human hair in his mouth. I call her back telling her all the beds are full of hair. She started working on getting us moved at this point. We packed up and moved to a smaller but way nicer and cleaner house. If she wasn’t so amazing I would say this was the worsr VRBO experience ever. However her prompt solution saved it all. This house needs a lot of work and pictures don’t match the condition of the house. I could look past all those things. However hair bugs and fingernails everywhere aren’t something I can get over. The house ultimately smells and feels gross.
Traci W.
Stayed 3 nights in Mar 2025