2/10 Terrible
gwen
2 Dec 2024
Disliked: Staff & service, amenities
I arrived early. I was told if I wanted to pay the previous nights rate, I could check in. I declined. They offered a 10:00am check in for $100. I also declined. They said that was ok and that I could check in at noon at no extra charge. At noon I checked. No room’s available even though there had been earlier….by the time I got my room card it was 2:30. BUT, several other solo travelers checked in ahead of me, much earlier. I was promised a few more minutes, a little more time, and more excuses. I fail to understand why I was denied a room after being assured I’d get one at noon.
gwen
Stayed 2 nights in Nov 2024