An outdoor pool and free self-parking are available at this hotel.
Coconut Palms Resort & Diamond Casino offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Coconut Palms Resort & Diamond Casino, you're just a quick walk from Erakor Lagoon. Enjoy features like free self-parking and an outdoor pool.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Take a swim in the outdoor pool
Within a 10-minute walk of Erakor Lagoon and Independence Park
Coconut Palms Resort & Diamond Casino offers its guests an outdoor pool. The front desk is open around the clock. Self parking is free.
Smoking is allowed in designated areas at this Port Vila hotel.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
Free uncovered self parking on site
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Food and drink
Electric kettle
More
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 3000 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property's front desk is open during the following times:
Monday - Sunday: 6:00 AM - 9:00 PM
Front desk staff will greet guests on arrival at the property.
Property is also known as
Coconut Palms & Diamond Casino
Coconut Palms Resort & Diamond Casino Reviews
Reviews
2.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 4 reviews
2 - Terrible
3
5.0/10
Cleanliness
6.0/10
Staff & service
3.0/10
Amenities
4.0/10
Property conditions & facilities
2.8/10
Eco-friendliness
Reviews
4/10 Poor
ian
17 Mar 2025
Disliked: Cleanliness
Room was not cleaned for 4 days. No new towels. Ran out of toilet paper.
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room.
Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees.
Nothing is as advertised.
The hotel is not what is advertised.
Had to ask for housekeeping which was only once over 6 days and not properly done.
Discovered another guest in my room who was able to open my room with his room's key.
Single bed room and bathroom not well designed, and poor condition (no fan and aircon).